Mona Fereydouni
Fairfax,VA
Summary
Retail operations leader with experience in store supervision, assistant management, and department oversight. Brings a strong background in customer service, inventory control, merchandising, staff scheduling, and team training to support organized daily execution, sales goals, and consistent store readiness.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Department Supervisor
Lowes
Fairfax, Va
08.2026 - Current
- Supervised sales floor operations for Lowe's department team
- Reviewed department readiness and organized work assignments
- Trained and mentored new associates on department policies and procedures.
- Maintained product displays and department merchandising standards
- Monitored stock levels and coordinated replenishment with receiving
- Managed inventory levels of supplies required for daily operations.
Dental Assistant
Dr.Kurdnejhad office
Ahvaz, Khuzestan,Iran
02.2026 - 07.2026
- Sterilized tools and followed infection control standards.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient to uphold infection control standards and prepare for subsequent treatments.
- Prepared treatment rooms with dental instruments, supplies, and equipment.
- Assisted in dental x-ray setup and processed images to ensure accurate diagnostics.
- Recorded patient histories and updated clinical charts.
- Coordinated appointment scheduling and managed front desk communications to enhance patient flow.
Assistant Store Manager
Walmart
Ashburn, VA
09.2021 - 09.2024
- Formulated strategies to boost store profitability by analyzing financial data and executing cost-saving initiatives.
- Oversaw daily store operations, focusing on customer service, inventory management, and staff scheduling to enhance overall efficiency.
- Evaluated sales activities to ensure customer satisfaction and maintain quality standards.
Supervisor Of Operations
Ross Dress For Less
Chantilly, VA
02.2020 - 08.2021
- Coordinated interdepartmental efforts to enhance workflow and communication.
- Managed daily operations, focusing on personnel, budget oversight, and scheduling efficiency.
- Supervised Ross Dress for Less sales floor associates and daily store operations.
- Directed cashier coverage, register procedures, and payment handling at Ross Dress for Less.
- Trained associates on customer service, recovery, and store standards.
Education
CDA - Dental Assistant
Jahad Daneshgahi Center of Shahid Beheshti
Tehran,Iran07-2026
Bachelor Of Architecture - Architectural Engineering
Azad University
Iran06-2015
High School Diploma -
Ameneh School
Iran04-2012
Skills
- Store Organization
- Customer Relations
- Process Improvements
- Store Opening and Closing
- Customer Service Management
- Strategic Merchandising
- Customer Service and Engagement
- Customer experience
- Work Planning and Prioritization
- Strategic Planning
- Staff Management
- Scheduling Coordination
- Mentoring and Coaching
- Retail Operations
- Customer Service
- Sales Growth
- Regulatory Compliance
- Performance Evaluations
- Time Management
- Team Building and Leadership
- Employee Scheduling
- Pricing and Markdowns
- Workforce Management
- Employee Coaching
- Shift Scheduling
- Problem-Solving
- Team Management
- Staff Supervision
- Cash auditing
- Operations
Languages
English: Full Professional, Persian: Full Professional
Languages
Persian
Native/ Bilingual
Certification
- CDA
Timeline
Department Supervisor
Lowes
08.2026 - Current
Dental Assistant
Dr.Kurdnejhad office
02.2026 - 07.2026
Assistant Store Manager
Walmart
09.2021 - 09.2024
Supervisor Of Operations
Ross Dress For Less
02.2020 - 08.2021
CDA - Dental Assistant
Jahad Daneshgahi Center of Shahid Beheshti
Bachelor Of Architecture - Architectural Engineering
Azad University
High School Diploma -
Ameneh School