Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Chad Olson

Fort Wayne,IN

Summary

Adept at enhancing operational efficiency and team productivity, I spearheaded innovative inventory management and employee training programs at Advanced Auto Parts, leading to significant error reduction and improved customer satisfaction. My expertise in forecasting and lean principles, coupled with a talent for motivating staff, has consistently driven departmental success.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Parts Department Supervisor

Advanced Auto Parts
06.2020 - 01.2021
  • Developed employee training programs, resulting in increased proficiency and reduced errors in parts handling.
  • Maintained a clean and well-organized workspace, promoting efficiency and safety among staff members.
  • Provided ongoing mentorship to junior staff members, fostering their professional development within the company.
  • Enhanced inventory management by implementing efficient organization and tracking systems.
  • Analyzed sales data to identify trends and adjust inventory levels accordingly, reducing stock obsolescence.
  • Promoted excellent customer service by providing knowledgeable assistance and prompt resolution of issues.
  • Stayed up-to-date on emerging technologies related to automotive part systems so as to provide informed recommendations on necessary upgrades or replacements.
  • Supervised team of parts department employees, improving overall productivity and customer satisfaction.
  • Oversaw the accurate processing of returns and exchanges, maintaining a high level of customer satisfaction.
  • Coordinated merchandising displays, signage and sales enablement.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.

Parts Department Supervisor/Commercial Parts Professional

Autozone
10.2018 - 04.2020
  • Promoted excellent customer service by providing knowledgeable assistance and prompt resolution of issues.
  • Evaluated employee performance regularly through constructive feedback sessions that led to measurable improvements in their job performance.
  • Assisted in the development of promotional strategies for parts sales, driving revenue growth within the department.
  • Fostered a culture of continuous improvement, encouraging staff to identify and suggest process improvements for increased departmental efficiency.
  • Supervised team of parts department employees, improving overall productivity and customer satisfaction.
  • Implemented cost-saving measures through strategic vendor negotiations, achieving significant reductions in expenses.
  • Provided ongoing mentorship to junior staff members, fostering their professional development within the company.
  • Maintained a clean and well-organized workspace, promoting efficiency and safety among staff members.

Lead Tire Technician/Service Writer

Montieth Tire
01.2008 - 07.2010
  • Assisted customers in making informed decisions on tire purchases based on their specific vehicle requirements.
  • Implemented preventative maintenance programs for vehicles under our care, resulting in longer-lasting tires and improved customer satisfaction.
  • Mentored junior tire technicians, facilitating their growth and development within the company.
  • Established positive relationships with vendors, negotiating favorable pricing on products and services for the company''s benefit.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during installations or repairs.
  • Conducted thorough quality checks on completed work, ensuring that all tasks met or surpassed automotive industry standards.

Education

Certification Of Completion - Construction Trades

Fort Simcoe Job Corps
White Swan, WA
04.2005

High School Diploma -

Family Academy Northwest
Seattle, WA
06.2003

Skills

  • Warehouse Operations
  • Purchasing strategies
  • Forecasting abilities
  • Lean principles
  • Customer Service Management
  • Cash handling oversight
  • Store operations
  • Store Organization
  • Employee Motivation
  • Task Delegation
  • Sales strategy development
  • Multitasking and Prioritizing

Additional Information

Volunteering:


Warsaw Community Church

Praise and Worship Team - Bass Player

Welcome Commitee


Marked Men For Christ

Community Leader

Mentor


Knights Of Columbus

Community Leader


References


Josh Miller

Warsaw, IN

260-255-7669


Ben Wise

Warsaw, IN

574-551-8714


Marc Bontrager

Syracuse, IN

574-238-7915


Robert Gregory

Fort Wayne, IN

317-502-6201


Cindy Black

Fort Wayne, IN

260-446-4665



Timeline

Parts Department Supervisor

Advanced Auto Parts
06.2020 - 01.2021

Parts Department Supervisor/Commercial Parts Professional

Autozone
10.2018 - 04.2020

Lead Tire Technician/Service Writer

Montieth Tire
01.2008 - 07.2010

Certification Of Completion - Construction Trades

Fort Simcoe Job Corps

High School Diploma -

Family Academy Northwest

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Chad Olson