Summary
Overview
Work History
Skills
Timeline
SalesAssociate

Jessica Livecareer

New York,NY

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

MassMutual
01.2019 - Current
  • Trained and developed 22 new sales team associates in products, selling techniques and company procedures
  • Maintained organized, presentable merchandise to drive continuous sales

Customer Service Representative

Kaiser Permanente
01.2018 - 12.2018
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Dispute mediation
  • Contact follow-up
  • Contract preparation
  • Sales goals attainment
  • Conflict resolution
  • Product sales
  • Positive and professional
  • Inventory control
  • Customer service
  • Exchange coordination
  • Sales training
  • Sales expertise

Timeline

Sales Associate

MassMutual
01.2019 - Current

Customer Service Representative

Kaiser Permanente
01.2018 - 12.2018
Jessica Livecareer