Jessica L. Lipper
Frisco,TX
Summary
Motivated and compassionate professional with a strong background in education, customer service, and administrative support. Experienced in working with diverse populations, including children and adults, in both one-on-one and group settings. Skilled in providing individualized support, fostering positive relationships, and demonstrating patience and empathy. Passionate about helping others improve their communication and developmental skills, and eager to apply my communication, organizational, and interpersonal abilities in a Speech-Language Pathology Assistant role to support clinicians and enhance client care.
Overview
5
5
years of professional experience
Work History
Volunteer Reader- STARS Book Clubs
01.2025 - Current
- Volunteer to read with children during lunchtime, providing academic and emotional support
- Encourage children’s academic growth and help build their emotional confidence through positive interactions
Customer Service Specialist & Barista- Ascension
06.2024 - Current
- Developed strong relationships with customers by providing personalized service, ensuring high satisfaction and repeat business
- Contributed to overall store revenue by upselling products and promoting new items
- Collaborated with team members to improve workflow efficiency during peak hours, ensuring timely service
- Applied communication skills in a fast-paced environment, addressing customer needs and resolving any concerns
Learning Resource Center- Baylor University
09.2023 - Current
- Provide customer service to students and staff, offering assistance with checking in/out books and materials
- Maintain organization of resources and ensure the efficient operation of the front desk and assist with library management
Caregiver- Self-Employed
01.2020 - Current
- Provided care for children from infancy to age 12, ensuring a safe and supportive environment
- Assisted with daily routines, activities, and educational tasks, fostering positive development in children
Work Crew & Summer Staff- Young Life
06.2021 - 08.2022
- Served meals to campers, staff, and adult guests, ensuring timely and efficient meal service
- Managed front desk operations, including answering questions, checking in guests, and handling administrative tasks
- Organized camper schedules and created spreadsheets for scheduling and logistical purposes
- Demonstrated leadership skills by overseeing staff and helping to manage large groups in a dynamic, high-energy environment
Tutor- Self-Employed
04.2020 - 08.2020
- Taught children basic math, reading, and writing, adapting to child’s learning style
- Led students in a structured environment to promote focused learning and development
Education
BS - Communication Sciences and Disorders, Speech Pathology
Baylor University
Waco, Texas05.2025
Skills
- Communication
- Customer Service
- Public Speaking
- Time Management
- Organization
- Teamwork
Additional
- Pi Beta Phi Sorority
- Women in Business
- Certified in Microsoft Excel
Timeline
Volunteer Reader- STARS Book Clubs
01.2025 - Current
Customer Service Specialist & Barista- Ascension
06.2024 - Current
Learning Resource Center- Baylor University
09.2023 - Current
Work Crew & Summer Staff- Young Life
06.2021 - 08.2022
Tutor- Self-Employed
04.2020 - 08.2020
Caregiver- Self-Employed
01.2020 - Current
BS - Communication Sciences and Disorders, Speech Pathology
Baylor University