Jessica Locklar
Piney Flats,TN
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Knowledgeable in collaborating with insurance companies and doctors' offices to obtain prior authorizations for patients.
Overview
11
11
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
Piney Flats, TN
10.2012 - 03.2024
- Maintained up-to-date demographic and allergy data.
- Checked drug inventory regularly.
- Inspected stored medications for compliance with expiration standards.
- Ensured accurate relocation of prescriptions to different pharmacies.
- Handled phone inquiries and requests.
- Record medication orders into database applications.
- Handled cash transactions efficiently.
- Addressed customer inquiries promptly.
- Processed written prescriptions and refill requests, ensuring accuracy before filling.
- Addressed inquiries about personal medications and products.
- Cleaned equipment and work areas following established procedures.
- Resolved billing issues with insurance companies or other third-party payers.
- Filled prescriptions accurately under the direction of pharmacist.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education
Medical Assistant -
Concorde Career College
Kansas City, MO05.2011
Some College (No Degree) - Nursing
Northeast State Community College
Blountville, TNSkills
- Pharmacy Technician Background
- Compounding Medications
- Cash Handling
- Efficient Typing
- Medical Terminology
- Aseptic Technique
- Computer Operation
- HIPAA
- Time Management
- Microsoft Outlook
- Research
- Microsoft Word
- Customer service
- Experience Administering Injections
- Anatomy Knowledge
- Phone Etiquette
- Microsoft Powerpoint
- Communication skills
- Sales
- Patient Care
- Certifications and Licenses
- Point of Sale Systems Proficiency
- Ordering and Stocking Medications
- Filling prescriptions precisely
- Problem-solving skills
- Updating medication histories
- Prior authorization processing
- Organization, prioritizing, and multi-tasking
Additional Information
- Pharmacy Technician License
- Medical Assistant Degree
- PTCB certification September 2024 to September 2026
Timeline
Senior Certified Pharmacy Technician
Walgreens
10.2012 - 03.2024
Medical Assistant -
Concorde Career College
Some College (No Degree) - Nursing
Northeast State Community College