Jessica Lopez

• Establishing trust through consistent communication with both parents and kids.
• Greeting parents upon arrival home from work and providing updates on the day's events.
• Providing a safe environment for children to explore their curiosity and creativity.
• Engaging in age-appropriate activities like reading stories or playing games.

• Conducted individual tutoring sessions with students to help them improve their academic performance.
• Maintained accurate records of student attendance and progress.
• Facilitated small-group discussions to increase comprehension of course material.
• Tutor students in small groups, individual, co-teaching, or whole class.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Displayed high levels of awareness on the road to ensure safe and prompt arrival to destination

• Monitored operations and reviewed records and metrics to understand company performance.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Consulted with customers regarding needs and addressed concerns.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

• Maintained professionalism, confidentiality and security of information with coworkers, students, parents and members of the community
• Created a positive classroom environment conducive for learning
• Planned and executed lesson plans to accommodate a variety of student needs
• Preserved detailed and organized records of academics, achievements, behavior, and parental communications