Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Lopez

Winnemucca,NV

Summary

Dynamic professional with a proven track record in laboratory and customer service roles, notably at Elwood Staffing. Expert in sample handling and quality control, coupled with exceptional workflow coordination abilities. Achieved significant improvements in data integrity verification and customer satisfaction. Skilled in advanced computer applications and maintaining a positive work environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lab Technician

Elwood Staffing
Winnemucca, NV
08.2023 - Current
  • Weighed samples and conducted wet lab work to ensure accurate data collection.

Housekeeper/Laundry Attendant

Candlewood Suites
Winnemucca, NV
05.2021 - 04.2022
  • Cleaned, sanitized, and restocked guest rooms to maintain high standards of hygiene and comfort.

Supervisor, Customer Service Representative

C3
Tucson, AZ
12.2017 - 02.2020
  • Assisted customers in locating their ordered medications and facilitated the ordering of over-the-counter medications.
  • Assisted customers with billing inquiries, new medication information, and account updates.
  • Sergio Mendoza - 5203342400

Quality Representative

VXI Global Solutions
Tucson, AZ
05.2016 - 12.2017
  • Paolo Pano - 5208696808
  • Evaluated call recordings and assessed representative performance against company standards.

Sales Representative

VXI Global Solutions
Tucson, AZ
05.2015 - 05.2016
  • Assisted customers with account management, including paying final bills, updating account information, and setting up new services.
  • Rocky B.-5204095713

Education

High School Diploma -

Tucson High Magnet School
Tucson, AZ
05-2011

Skills

  • Laboratory safety procedures
  • Sample handling
  • Chemical handling
  • Sample preparation
  • Quality control
  • Document processing
  • Work Planning and Prioritization
  • Positive attitude
  • Workflow coordination
  • Data integrity verification
  • Sample preparation and analysis
  • Documentation management
  • Advanced computer skills

Certification

  • MSHA certification

Timeline

Lab Technician

Elwood Staffing
08.2023 - Current

Housekeeper/Laundry Attendant

Candlewood Suites
05.2021 - 04.2022

Supervisor, Customer Service Representative

C3
12.2017 - 02.2020

Quality Representative

VXI Global Solutions
05.2016 - 12.2017

Sales Representative

VXI Global Solutions
05.2015 - 05.2016
  • MSHA certification

High School Diploma -

Tucson High Magnet School
Jessica Lopez