Jessica Lopez
Oakland Gardens,NY
Summary
Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. Highly ambitious and hardworking with 9+ years of retail experience and 3 years of management experience. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Apprentice Optician
Ray-Ban
New York, NY
03.2017 - Current
- Routinely collaborated with store director and in-house optometrist to correct problems and improve services.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Took measurements such as pupillary distance, ocular center and segment heights.
- Read and filled prescriptions for eyeglasses and prescription sunglasses
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Updated display frames with the newest styles.
- Continued Keyholder and Optometric Technician responsibilities
Optometric Technician
Ray-Ban
New York, NY
04.2016 - 03.2017
- Manage and maintain patient files, lab orders and customer relations for optical department.
- Provide constant training to store associates regarding prescriptions and lens options to assist in their selling
- Assist in-house optometrist with patient pre-screenings
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Updated display frames with the newest styles.
- Continued Keyholder responsibilities
Keyholder
Ray-Ban
New York, NY
01.2016 - 04.2016
- Completed store opening and closing procedures.
- Offered hands-on assistance to customers to offer support and stay current on preferences and buying habits.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Education
Bachelor Of Arts - Professional Writing
SUNY Potsdam
Potsdam, NY2014
Bachelor Of Arts - Professional Writing
SUNY Potsdam
Potsdam, NY2014
Skills
- Self-motivated
- Team leadership
- Staff development
- Extremely organized
- Strong verbal communication
Timeline
Apprentice Optician
Ray-Ban
03.2017 - Current
Optometric Technician
Ray-Ban
04.2016 - 03.2017
Keyholder
Ray-Ban
01.2016 - 04.2016
Bachelor Of Arts - Professional Writing
SUNY Potsdam
Bachelor Of Arts - Professional Writing
SUNY Potsdam
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