Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
BusinessAnalyst
Jessica Lorenz

Jessica Lorenz

Hiring Manager
Columbus,OH

Summary

Accomplished Hiring Manager with in-depth experience consistently rising through ranks. Well-versed in personnel management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hiring Manager

Ohio University Culinary Services
2022.06 - Current
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Worked with recruiting teams and Human Resources representatives to accomplish hiring objectives.
  • Co-instructed the Restaurant, Hotel and Tourism (RHT 1050) course
  • Collaborated with other University Departments to promote Ohio University during Admissions Events.
  • Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
  • Coordinated Microsoft Excel training and personal development sessions for student hiring managers

Assistant Manager

Ohio University Culinary Services
2021.07 - 2022.06
  • Oversaw day-to-day operations of a University Residential Dining Hall
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Made deliveries, as well as set up major events, within the Catering team
  • Attended a wide array of committees to help with Department development

Student Coordinator

Ohio University Culinary Services
2017.09 - 2021.04
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Trained student employees
  • Informed students and staff regarding campus organizations, events and available department opportunities

Lifeguard

Northwest Swim Club
2014.05 - 2019.05
    • Conveyed rules and expectations to patrons consistent with facility policies and procedures.
    • Kept watch over swimmers to respond quickly to distress situations.
    • Monitored behaviors for safety violations and took steps to prevent further violations.

Education

Master of Science - Business Management

Ohio University
Athens, OH
08.2024

Bachelor of Science - Communication Studies

Ohio University
Athens, OH
05.2021

Skills

  • Business Management Principles
  • Interviewing and Prescreening
  • HR Policies
  • Recruitment Strategies
  • Training & Development
  • Excel Formulas
  • Data Mining
  • Public Speaking
  • Verbal and Written Communication
  • Safe Food Handling

Languages

Spanish

Certification

ServSafe Training

Anaphylaxis Training

America's Alcohol Certified Education Association (AACEA)

I-9 Verification Training

Timeline

Hiring Manager

Ohio University Culinary Services
2022.06 - Current

Assistant Manager

Ohio University Culinary Services
2021.07 - 2022.06

Student Coordinator

Ohio University Culinary Services
2017.09 - 2021.04

Lifeguard

Northwest Swim Club
2014.05 - 2019.05

Master of Science - Business Management

Ohio University

Bachelor of Science - Communication Studies

Ohio University

ServSafe Training

Anaphylaxis Training

America's Alcohol Certified Education Association (AACEA)

I-9 Verification Training

Jessica LorenzHiring Manager