Jessica Lorenz
Hiring Manager
Columbus,OH
Summary
Accomplished Hiring Manager with in-depth experience consistently rising through ranks. Well-versed in personnel management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hiring Manager
Ohio University Culinary Services
06.2022 - Current
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Worked with recruiting teams and Human Resources representatives to accomplish hiring objectives.
- Co-instructed the Restaurant, Hotel and Tourism (RHT 1050) course
- Collaborated with other University Departments to promote Ohio University during Admissions Events.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Coordinated Microsoft Excel training and personal development sessions for student hiring managers
Assistant Manager
Ohio University Culinary Services
07.2021 - 06.2022
- Oversaw day-to-day operations of a University Residential Dining Hall
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Made deliveries, as well as set up major events, within the Catering team
- Attended a wide array of committees to help with Department development
Student Coordinator
Ohio University Culinary Services
09.2017 - 04.2021
- Exceeded customer satisfaction by finding creative solutions to problems
- Trained student employees
- Informed students and staff regarding campus organizations, events and available department opportunities
Lifeguard
Northwest Swim Club
05.2014 - 05.2019
- Conveyed rules and expectations to patrons consistent with facility policies and procedures.
- Kept watch over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Education
Master of Science - Business Management
Ohio University
Athens, OH08.2024
Bachelor of Science - Communication Studies
Ohio University
Athens, OH05.2021
Skills
- Business Management Principles
- Interviewing and Prescreening
- HR Policies
- Recruitment Strategies
- Training & Development
- Excel Formulas
- Data Mining
- Public Speaking
- Verbal and Written Communication
- Safe Food Handling
Languages
Spanish
Certification
ServSafe Training
Anaphylaxis Training
America's Alcohol Certified Education Association (AACEA)
I-9 Verification Training
Timeline
Hiring Manager
Ohio University Culinary Services
06.2022 - Current
Assistant Manager
Ohio University Culinary Services
07.2021 - 06.2022
Student Coordinator
Ohio University Culinary Services
09.2017 - 04.2021
Lifeguard
Northwest Swim Club
05.2014 - 05.2019
Master of Science - Business Management
Ohio University
Bachelor of Science - Communication Studies
Ohio University
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