Accomplished Hiring Manager with in-depth experience consistently rising through ranks. Well-versed in personnel management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hiring Manager
Ohio University Culinary Services
06.2022 - Current
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Worked with recruiting teams and Human Resources representatives to accomplish hiring objectives.
Co-instructed the Restaurant, Hotel and Tourism (RHT 1050) course
Collaborated with other University Departments to promote Ohio University during Admissions Events.
Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
Coordinated Microsoft Excel training and personal development sessions for student hiring managers
Assistant Manager
Ohio University Culinary Services
07.2021 - 06.2022
Oversaw day-to-day operations of a University Residential Dining Hall
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Made deliveries, as well as set up major events, within the Catering team
Attended a wide array of committees to help with Department development
Student Coordinator
Ohio University Culinary Services
09.2017 - 04.2021
Exceeded customer satisfaction by finding creative solutions to problems
Trained student employees
Informed students and staff regarding campus organizations, events and available department opportunities
Lifeguard
Northwest Swim Club
05.2014 - 05.2019
Conveyed rules and expectations to patrons consistent with facility policies and procedures.
Kept watch over swimmers to respond quickly to distress situations.
Monitored behaviors for safety violations and took steps to prevent further violations.
Education
Master of Science - Business Management
Ohio University
Athens, OH
08.2024
Bachelor of Science - Communication Studies
Ohio University
Athens, OH
05.2021
Skills
Business Management Principles
Interviewing and Prescreening
HR Policies
Recruitment Strategies
Training & Development
Excel Formulas
Data Mining
Public Speaking
Verbal and Written Communication
Safe Food Handling
Languages
Spanish
Certification
ServSafe Training
Anaphylaxis Training
America's Alcohol Certified Education Association (AACEA)