Jessica Lucas
East Wenatchee,WA
Summary
Dedicated retail professional experienced in fast-paced environments. Skilled in customer interaction, maintaining cleanliness, and inventory management. Proven track record of enhancing customer satisfaction through exceptional service and effective problem-solving. A reliable team member known for contributing to collaborative working environments.
Overview
4
4
years of professional experience
Work History
In-Shop
Jimmy Johns
Wenatchee, Washington
08.2020 - Current
- Greeted customers as they entered the shop and provided assistance with locating items.
- Processed customer transactions accurately and efficiently using a Point of Sale system.
- Assisted in maintaining store cleanliness, organization, and visual displays.
- Stocked shelves with merchandise according to company standards.
- Built customer loyalty by providing friendly service and addressing customer concerns promptly.
- Operated cash registers to process cash, check, and credit card payments from customers.
- Answered questions about products or services offered in the shop.
- Assisted with training new employees on shop processes and procedures.
Cook
O.C.T.N.
Okanogan, Washington
08.2020 - 04.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Planned menus based on customer preferences, nutritional value and budget constraints.
Education
GED -
Skill Source
Wenatchee, WA03-2015
Dental Assistant - Dental Assisting
Dental Assistant Training Program
Lynnwood, WA09-2013
Skills
- Brand representation
- POS Systems
- Upselling strategies
- Customer Service
- Cash Handling
- Teamwork and Loyalty
- Time Management
Timeline
In-Shop
Jimmy Johns
08.2020 - Current
Cook
O.C.T.N.
08.2020 - 04.2022
GED -
Skill Source
Dental Assistant - Dental Assisting
Dental Assistant Training Program