Jessica Maldonado
Kalispell,USA
Summary
Seasoned professional prepared to bring wealth of experience and high standards to new role. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
Work History
Manager/Financial Controller
Mindful Designs/Mindful Holdings
05.2018 - Current
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls. Aided in growing company revenue over 200% in five years.
- Created HR procedures & documents while ensuring compliance with federal & state regulations. Created an employee benefits package and decreased employee turnover. Provided leadership to team.
- Upgraded technologies to improve efficiencies such as paperless filing system and migrations to new software.
- Purchased, organized, and distributed supplies and safety materials for construction sites and office use.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Consistently approached challenges with a calm can-do attitude and strong commitment to teamwork.
Accountant
Mengali Accountancy
01.2017 - 04.2018
- Provided accounting services to several companies, large and small.
- Complex billing cycles, reconciliations, distributions processing, payroll,1099s, etc.
Direct-to-Consumer Sales Manager
Campovida Winery
01.2016 - 12.2016
- Managed two tasting room locations, staff and DTC sales strategies.
- Increased traffic by implementing a cross-marketing program with nearby wineries.
- Enhanced customer experience by providing personalized wine tastings and tours and educating visitors on wine profiles and pairings.
- Collaborated with winery team to plan and execute successful special events and promotions.
- Led team to meet or surpass sales targets with effective coaching and mentoring.
- Ensured compliance with all applicable local, state, and federal regulations related to alcohol consumption and sales.
Assistant Tasting Room Manager
VML Winery/Truett-Hurst
03.2014 - 12.2015
- Started as a part-time tasting room employee to get my foot in the door and was quickly promoted to a rare cross-department position in sales & accounting. And then promoted once again as Assistant Tasting Room Mgr.
- Processed and reconciled daily sales reports, deposits, and wholesale invoices to drive financial accuracy.
- Established rapport with guests through engaging conversation, fostering long-term relationships and encouraging return visits.
- Supported Tasting Room Manager in daily operations, including staff scheduling, budgeting, reporting, and conflict resolution.
- Managed inventory levels, ensuring adequate stock for tastings and sales while minimizing waste.
- Participated in networking and expanding brand awareness
- Exceeded monthly sales goals by effectively promoting featured wines during tastings and events.
General Manager
International Supply Co.
09.2011 - 10.2013
- Created & implemented a marketing plan that increased sales by 15% in the first year.
- Personally acquired wholesale accounts.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Handled day-to-day accounting processes to drive financial accuracy.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Arts - Business Accountancy
University of San Diego
San Diego, CA05-2003
WSET 2 Certification -
Wine & Spirits Education Trust
San Francisco, CA11-2013
Skills
- GAAP Accounting
- Human Resources
- Sales & Marketing
- Hospitality & Customer Service
- Food & Wine Service
- Bilingual in English & Spanish
- Proficient in QuickBooks, Microsoft 365 & Google Apps
- Calm Creative Problem Solver
- Emotionally Intelligent
Relevant Past Employers
Los Robles Lodge, Santa Rosa, CA
-Front Desk
Hilton Gaslamp, San Diego, CA
-Restaurant & Catering
PF Changs, Long Beach, CA
-Opening Front of House Staff
Timeline
Manager/Financial Controller
Mindful Designs/Mindful Holdings
05.2018 - Current
Accountant
Mengali Accountancy
01.2017 - 04.2018
Direct-to-Consumer Sales Manager
Campovida Winery
01.2016 - 12.2016
Assistant Tasting Room Manager
VML Winery/Truett-Hurst
03.2014 - 12.2015
General Manager
International Supply Co.
09.2011 - 10.2013
Bachelor of Arts - Business Accountancy
University of San Diego
WSET 2 Certification -
Wine & Spirits Education Trust
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