Nicole Raymond
Kalispell,USA
Summary
Experienced in customer-focused, team-oriented industry offering solid customer service and sales skills. Possess a record of friendly service and motivation with the capacity to multitask and quickly learn new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Whitefish Handcrafted Spirits
10.2023 - 10.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Correctly calculated inventory and shopped daily for fresh ingredients and supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Worked with POS system to place orders, manage reservations, and payroll.
- Provided exceptional customer service.
Front of House Employee/Assistant Distiller
Whitefish Handcrafted Spirits
07.2018 - 09.2021
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated shipments of finished products to distributors while maintaining accurate records of transactions.
- Provided tours of the distillery facility for visitors, educating them on the distillation process while promoting brand awareness.
- Tasted spirits, conducted evaluations and recommended treatments and blending changes to improve quality.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Read temperature, flow, and other meters and documented information.
Cashier
Woodland Qwikstop
08.2013 - 06.2015
- Assisted customers with sales; provide excellent customer service.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions.
- Ensured proper age verification for restricted items to comply with local laws.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Maintained cleanliness throughout the facility.
Cashier
Smith's Food & Drug
05.2012 - 12.2012
- Assisted customers with sales; provide excellent customer service
- Operated cash register and handled sales
- Stocked freight and acted as back-up for ordering
- Keep clean work area
- Cashier at Gas station
Cashier
Walmart
10.2010 - 04.2012
- Assisted customers with sales; provide excellent customer service
- Operated cash register and handled sales
- Keep clean work area
- Cashier at customer service desk
- Cash payroll/tax return checks
- Send & receive MoneyGram transactions
- Handled returns and exchanges professionally while adhering to company policy guidelines, ensuring satisfactory resolutions for customers
Cashier
City Market & Deli
10.2008 - 10.2010
- Assisted customers with sales; provide excellent customer service
- Open store & set up till for first shift
- Help in Deli: warming up breakfast sandwiches etc
- Check in any vendor deliveries
- Operated cash register and handled sales
- Stock merchandise
- Keep clean work area
Education
High School Diploma -
Portage Community Education Center
Portage, MISkills
- Commitment to Service Quality
- Effective Multitasking
- Inventory Management
- Adaptable Learning
- Facility Cleaning
- Cash Management Expertise
- Proficient Organizational Abilities
Certification
Certified in Selling & Serving Alcohol, 2013 & 2023
Timeline
General Manager
Whitefish Handcrafted Spirits
10.2023 - 10.2024
Front of House Employee/Assistant Distiller
Whitefish Handcrafted Spirits
07.2018 - 09.2021
Cashier
Woodland Qwikstop
08.2013 - 06.2015
Cashier
Smith's Food & Drug
05.2012 - 12.2012
Cashier
Walmart
10.2010 - 04.2012
Cashier
City Market & Deli
10.2008 - 10.2010
Certified in Selling & Serving Alcohol, 2013 & 2023
High School Diploma -
Portage Community Education Center
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