Jessica Marquez
Ridgewood,NY
Summary
I'm dynamic and dedicated professional with a strong background in customer service in retail. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Bilingual and skilled in cash handling, I thrive in fast-paced environments, consistently delivering exceptional service and maintaining a clean, organized workspace.
Also, offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in housekeeper role.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Echo Beauty Supply
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Housekeeper
East Side New York Inc
02.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Food Emporium
08.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Assistant
Food Bazaar Supermarket
07.2018 - 07.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Waitress Trainee
Baby Brasa
07.2017 - 11.2017
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Bachelor of Science - Nursing
LaGuardia Community College
Long Island City, NY08-2027
High School Diploma -
Grover Cleveland High School
2127 Himrod St, Ridgewood NY 1138506-2018
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Team player
- Ability to work on the pressure
- Bilingual
Timeline
Retail Sales Associate
Echo Beauty Supply
07.2023 - Current
Cashier
Food Emporium
08.2021 - 08.2023
Housekeeper
East Side New York Inc
02.2021 - Current
Office Assistant
Food Bazaar Supermarket
07.2018 - 07.2021
Waitress Trainee
Baby Brasa
07.2017 - 11.2017
Bachelor of Science - Nursing
LaGuardia Community College
High School Diploma -
Grover Cleveland High School
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