Jessica Martin
Parker,AZ
Summary
Dedicated Enrollment Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Enrollment Secretary
Colorado River Indian Tribes
01.2022 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record enrollment files.
Assistant Manager
Hanna Andersson
07.2019 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
Education
No Degree - Human Resources Management
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2026
High School Diploma -
Elko High School
Elko, NV06.2003
Skills
- Email Correspondence
- Organize Files
- Administrative Procedures
- Electronic and Paper Filing
- Verbal and Written Communication
- Customer Relations and Communications
- Records Preparation
- Research and Analytical Skills
- Time Management
- Organizing and Categorizing Data
- Digital File Management
- Keyboarding Skills
Timeline
Enrollment Secretary
Colorado River Indian Tribes
01.2022 - Current
Assistant Manager
Hanna Andersson
07.2019 - 01.2022
No Degree - Human Resources Management
Maricopa Community Colleges - Phoenix College
High School Diploma -
Elko High School
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