Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

Jessica Martin

Mandan,ND
Jessica  Martin

Summary

Passionate Service Provider with exceptional knowledge of account management and report writing. Focused on ensuring client success through detailed plans and product recommendations. Dedicated to meeting long-term goals through effective prioritization of tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
years of professional experience
1
Certification

Work History

Self Employed Services

Qsp Qualified Service Provider
11.2019 - Current

Job overview

  • Verified client adherence to service contracts via close monitoring.
  • Assisted clients in finding various opportunities for success.
  • Enhanced customer satisfaction by effectively addressing and resolving complaints in a timely manner.
  • Proactively engaged with clients to solicit feedback, using that information to continually refine and improve the overall customer experience.

Good Samaritan Society Off Sunset

CNA Trainer
01.2016 - 11.2019

Job overview

  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Bismarck State College
Bismarck, ND

Associate Of Applied Science from Nursing
05.2009

University Overview

Skills

  • Language Fluency
  • Problem-solving abilities
  • Work Orders
  • Exceptional communication
  • Critical thinking
  • Task prioritization
  • Complaint Resolution
  • Idea Development and Brainstorming
  • Multitasking capabilities
  • Policy enforcement
  • Empathy and understanding
  • Complaint handling
  • Resource allocation
  • Interpersonal skills
  • Continuous learning
  • Attentive Service
  • Health Care System
  • Patient Behavior Monitoring
  • Recordkeeping
  • Client Needs Assessment
  • Professional Relationships
  • Quality Standards
  • Efficient Service
  • Active Learning

Certification

  • Area of certification
  • Training
  • Phlebotomist
  • CNA
  • Personal Trainer
  • Timeframe
  • 2008-2010
  • 2000-current
  • 2020-current
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Qsp Qualified Service Provider
Self Employed Services
11.2019 - Current
CNA Trainer
Good Samaritan Society Off Sunset
01.2016 - 11.2019
Bismarck State College
Associate Of Applied Science from Nursing
Jessica Martin