Highly organized and detail-oriented professional with a Bachelor's degree in Biology and 10 years of experience managing complex household operations as a military spouse. Effective in record-keeping, communication and problem solving . Experienced at protecting sensitive information, scheduling events and assisting with community and family support. Quick to master new systems and committed to make a positive impact.
Hi, I’m
Jessica Martin
Ludowici,GA
Summary
Overview
16
years of professional experience
Work History
Self-employeed
Household & Family Operations Manager
02.2015 - Current
Job overview
- Managed personal educational, healthcare and legal documentation and served as a guardian of sensitive family and military records.
- Facilitated logistical support for military deployments and family relocations affording unit readiness and stability
- Volunteered and organized in the community to support other families emotionally and logistically.
- Established competencies in multitasking, record-keeping and balancing heavy workloads amidst tight deadlines.
American Red Cross
Blood Collection Specialist
09.2013 - 02.2015
Job overview
- Set up and broke down mobile blood drive sites, ensuring clean, organized, and compliant environments.
- Screened donors to verify eligibility while maintaining confidentiality
- Performed venipuncture and collected blood donations, following strict safety guidelines
- Maintained accurate records of donors, specimens, and supply usage while ensuring proper sample handling and labeling.
- Delivered exceptional care and service to donors, ensuring a safe and comfortable experience.
Home Grown Hospitality Group
Server
08.2009 - 08.2013
Job overview
- Excelled in providing excellent service to customers in a fast-paced dining environment, ensuring guest satisfaction.
- Input orders using a POS system and communicated clearly with the kitchen team.
- Addressed guest concerns and resolved them professionally and efficiently.
- Maintained sanitary work environment in accordance with state health regulations
Coastal Carolina University – Campus Recreation
Front Desk Administrator
08.2009 - 05.2012
Job overview
- Greeted students, staff, and visitors and provided clear and helpful information.
- Supported facility operations, reported maintenance issues, and ensured equipment functionality.
- Handled check-ins/check-outs of equipment and conducted guided tours for new members.
- Accurately tracked patron attendance to insure a safe and secure environment
- Maintained approachable presence while managing a high-traffic desk.
Education
Coastal Carolina UniversityConway, SC
Bachelor of Science from Biology
05.2012
University Overview
Skills
- Records & Document Management
- Time Management & Scheduling
- Handling Confidential Information
- Administrative Support
- Remote Communication & Collaboration
- Organization & Multitasking
- Customer Service
- Team Collaboration
Timeline
Household & Family Operations Manager
Self-employeed
02.2015 - Current
Blood Collection Specialist
American Red Cross
09.2013 - 02.2015
Server
Home Grown Hospitality Group
08.2009 - 08.2013
Front Desk Administrator
Coastal Carolina University – Campus Recreation
08.2009 - 05.2012
Coastal Carolina University
Bachelor of Science from Biology
Awards and Recognition
Awards and Recognition
- Public Service Commendation Medal – U.S. Army (Korea)
“Awarded for exceptional public service while serving as the Company Soldier and Family Readiness Group (FRG) Advisor. Mrs. Martin’s dedication, unyielding support, and genuine care for soldiers and Huron families during her time in the battalion and Korea Rotational Force 12 were exemplary. Her actions reflect the highest traditions of military service and bring great credit upon herself, the 2nd Stryker Brigade Combat Team, the 2nd Infantry Division, and the United States Army.”
- Certificate of Achievement – Expert Spouse Badge
4th Battalion, 23rd Infantry Regiment
Awarded on November 9, 2021, for “demonstrating the technical expertise and intestinal fortitude required to complete the Expert Spouse Training. This intensive program included casualty care, tactical radio operation, grenade employment, and obstacle course navigation. This recognition reflects Mrs. Martin’s dedication, resilience, and commitment to supporting the military community.”
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