Jessica Martin
Jonesboro,AR
Summary
Driven Medical Coding and Billing student committed to delivering accurate, compliant services. Extensive experience in fast-paced environments enhances time management and collaborative skills, ensuring high-quality outcomes. Focused on applying academic knowledge to contribute significantly to the medical coding and billing field while pursuing CPC certification.
Overview
14
14
years of professional experience
Work History
Assistant Floor Care
Jim Heath's Floor Care
Jonesboro, AR
02.2024 - Current
- Executed preparation, cleaning, and final inspection of work areas with meticulous attention to detail.
- Adhered to chemical handling and safety procedures to maintain a safe cleaning environment.
- Tracked job details, service completions, and customer requirements to uphold quality assurance standards.
Lead Carhop
Sonic Drive-In
Jonesboro, AR
03.2017 - Current
- Ensured high order accuracy and attention to detail, contributing to customer satisfaction in fast-paced, high-volume environment.
- Handled cash and electronic transactions with data accuracy and accountability, safeguarding financial integrity.
- Maintained clear communication with team members and customers, preventing errors and enhancing overall service quality.
- Demonstrating strong time management and prioritization skills while managing multiple tasks.
CSA Cashier
Lowe's Home Improvement
Blytheville, Arkansas
08.2012 - 12.2016
- Processed returns, exchanges, and pricing documentation with meticulous attention to detail, enhancing customer satisfaction.
- Maintained accurate financial records and balanced registers, ensuring transparency and reliability in financial transactions.
- Executed corporate procedures, compliance guidelines, and audit standards, contributing to operational integrity.
Education
Medical Coding and Billing
Black River Technical College
Pocahontas, AR12-2026
Pre-Health Technical Certificate -
Arkansas State University Newport
Jonesboro, AR12-2025
High School Diploma (GED) - General Studies
Arkansas State University Newport
Jonesboro, AR05-2023
Skills
- ICD-10-CM and HCPCS coding
- Medical terminology
- HIPAA compliance
- Microsoft Word certification
- Customer service
- Time management
- Problem solving
- Analytical thinking
- Team collaboration
- Adaptability
- Effective communication
- Conflict resolution
Timeline
Assistant Floor Care
Jim Heath's Floor Care
02.2024 - Current
Lead Carhop
Sonic Drive-In
03.2017 - Current
CSA Cashier
Lowe's Home Improvement
08.2012 - 12.2016
Medical Coding and Billing
Black River Technical College
Pre-Health Technical Certificate -
Arkansas State University Newport
High School Diploma (GED) - General Studies
Arkansas State University Newport