Jessica Martinez
Chicago,IL
Summary
Dynamic CTR Analyst with a proven track record at BMO, showcasing exceptional analytical thinking and team collaboration. Spearheaded initiatives that enhanced regulatory compliance and fraud detection, demonstrating a blend of rigorous risk analysis and bilingual communication skills. Achieved notable case resolutions, underscoring a commitment to excellence and leadership in high-stakes environments.
Overview
3
3
years of professional experience
Work History
CTR Analyst
BMO
07.2024 - Current
- Reviewed and filed currency transaction reports submitted by branches within required regulatory-imposed timeframes.
- Created, reviewed and analyzed customer transaction reports for purposes of satisfying Bank Secrecy and Anti-Money Laundering regulatory requirements.
- Demonstrated strong analytical skills in evaluating complex financial data for potential fraud indicators or signs of money laundering activity.
- Achieved successful case resolutions with detailed investigative reports outlining key findings and recommendations.
- Efficiently managed a high volume of cases through effective prioritization, organization, and multitasking abilities.
Retail Relationship Banker
BMO
07.2022 - 07.2024
- Coordinated efforts with investment professionals to provide comprehensive wealth management services for high-net-worth individuals.
- Retained existing clients and attracted new ones through personalized financial product recommendations.
- Implemented process improvements that led to increased operational efficiencies and cost savings for the branch network.
- Streamlined account opening procedures, resulting in improved efficiency and reduced wait times for customers.
- Collaborated with other team members to deliver seamless banking experiences for customers.
- Supported community initiatives as a representative of the bank, fostering positive brand awareness in local markets.
Bank Teller
BMO
07.2021 - 07.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor of Arts - Sociology
Northeastern Illinois University
Chicago, IL05.2016
Skills
Analytical Thinking
Team Collaboration and Leadership
Documentation And Reporting
Risk Analysis
Bilingual in Spanish and English
Timeline
CTR Analyst
BMO
07.2024 - Current
Retail Relationship Banker
BMO
07.2022 - 07.2024
Bank Teller
BMO
07.2021 - 07.2022
Bachelor of Arts - Sociology
Northeastern Illinois University