Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Martinez

Hemet,CA

Summary

Dedicated professional with a strong ambition for success and continuous learning in diverse environments. Proven ability to tackle challenges effectively while collaborating with teams or working independently. Committed to achieving results and fostering positive relationships in the workplace.

Overview

15
15
years of professional experience

Work History

Morning remote veterinary technician

Modern animal
08.2022 - Current
  • Assist with triage, respond to emails, write prescriptions based on doctor instructions, answer client questions, client education, invoicing clients, scheduling appointments.

Client care specialist

veterinary specialty hospital
10.2021 - 08.2022
  • As a CCS I am responsible for answering phone calls, scheduling appointments, being a liaison between specialists and clients. Presenting estimates, and processing payments, refunds.

Veterinary technician

Thrive Affordable Vet Care
01.2019 - 10.2021
  • As a technician I was responsible for management of the hospital staff. Scheduling, approving time off, as well as employee development. I was responsible for inventory, weekly meetings with business manager. I handled client concerns and complaints, managed client communication with technicians.

Veterinary assistant

Banfield El Cajon
11.2015 - 12.2018
  • As a veterinary assistant, I am responsible for helping prep patients for dental cleaning and surgeries by placing catheters, drawing blood, intubating, and recovering anesthetized patients. I make sure everything is clean and put in the right place, check clients in and out, take care of the invoice. Assist doctors in exam rooms, make sure clients are comfortable and well taken care of in the waiting room. I am confident in performing in house blood tests as well as urinalysis and fecal analysis. I am trained in using my time wisely and making sure everyone on my team is prepared for the day.

Research assistant extern

03.2017 - 06.2017
  • Job duties were to comply with safety policies and procedures, display a supportive positive attitude, as well as properly perform animal health observation and documentation. Other job tasks include euthanasia of lab animals participate and perform small animal necropsy skills. Handle rodents with appropriate restraint. Dosing medications, collecting blood, urine, fecal samples. And many more.

Office Assistant

12.2014 - 09.2015
  • Assisted in weekly meetings with clients, took care of filing, answering calls. Made sure clients were comfortable. I also took care of Making copies, flyers, faxing any paper work, and returning emails. Made sure everything was clean and in order for the next day.

Unregistered Veterinary Technician

Rancho Mesa Animal Hospital
03.2012 - 10.2014
  • My duties include administering anesthesia, assisting doctors with surgeries, restraining animals such as dogs and cats, administering vaccines, helping keep facilities clean and up to date. I also helped with front office duties such as check in appointments, and answering phones. Also, taking care of the animals who boarded with us, making sure they had appropriate bedding, food and water, giving medications if needed. Bathed and clipped nails.

Food runner /Cashier

Burger Lounge
03.2011 - 02.2013
  • Duties include taking care of customers, checking food orders, keeping the restaurant clean and organized, cleaning up after customers, taking orders, handling monetary transactions, counting out register, and entering credit card tips into register as well as cash tips.

Education

High School Diploma - undefined

Montgomery High School

Animal Science -

Pima Medical Institute
Chula Vista, CA
07.2017

Skills

    Documentation and communication Scheduling and time management

Timeline

Morning remote veterinary technician

Modern animal
08.2022 - Current

Client care specialist

veterinary specialty hospital
10.2021 - 08.2022

Veterinary technician

Thrive Affordable Vet Care
01.2019 - 10.2021

Research assistant extern

03.2017 - 06.2017

Veterinary assistant

Banfield El Cajon
11.2015 - 12.2018

Office Assistant

12.2014 - 09.2015

Unregistered Veterinary Technician

Rancho Mesa Animal Hospital
03.2012 - 10.2014

Food runner /Cashier

Burger Lounge
03.2011 - 02.2013

High School Diploma - undefined

Montgomery High School

Animal Science -

Pima Medical Institute

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Jessica Martinez