JESSICA MARTINEZ
Colorado Surgical Arts
2
Languages
11
years of professional experience
Organized professional with experience in dental administration, office operations, and records management. Expertise in maintaining confidentiality, reviewing documentation accuracy, and coordinating schedules in fast-paced settings. Skilled in Microsoft Office Suite, with strong communication and problem-solving abilities. Committed to supporting team objectives and adapting to new responsibilities while ensuring compliance with established procedures.
Work History
Surgical Dental Assistant
3 Months- Prepared surgical suites with sterile instruments, suction equipment, and implant trays for oral procedures.
- Monitored patient comfort and readiness before, during, and after IV sedation appointments.
- Documented clinical notes, consent forms, and treatment updates in dental records systems.
- Delivered post-operative instructions and reinforced recovery guidance for surgical patients.
- Coordinated imaging, chart reviews, and procedure setup to support efficient surgical scheduling.
Administrative and Project Support
1 Year 9 Months- Coordinated and maintained 100+ confidential project documents, enhancing accuracy and compliance with company standards.
- Managed electronic and paper records to support multiple departments in a fast-paced environment with competing priorities.
- Managed electronic and paper records while supporting multiple departments in a fast-paced environment with competing priorities.
- Reviewed, organized, and processed documentation to support accurate recordkeeping and efficient administrative operations.
- Tracked project information, resolved discrepancies, and ensured timely completion of administrative tasks.
Records Management Specialist
9 Months- Maintained confidential Human Resources, Legal, Safety, Transportation, Environmental, and Land Use records, ensuring compliance with company policies and retention schedules.
- Maintained confidential Human Resources, Legal, Safety, Transportation, Environmental, and Land Use records in accordance with company policies, retention schedules, and compliance requirements.
- Processed and entered 200+ documents daily into electronic record systems, achieving high accuracy and attention to detail.
- Audited 5,000+ records to improve accuracy, consistency, and adherence to established procedures.
- Supervised team of two Records Officers, monitored workflow, assigned priorities, and ensured timely completion of records management tasks to meet operational requirements.
Domestic Engineer
2 Years 8 Months- Coordinated daily schedules, appointments, and activities while prioritizing safety, organization, and time management.
- Coordinated daily schedules, appointments, and activities to ensure safety, organization, and effective time management.
- Maintained administrative records for attendance tracking, document updates, and household planning to support family needs.
- Utilized professional communication skills to coordinate effectively with schools, service providers, and community resources.
Cashier/Cafeteria Assistant
3 Years 1 Month- Delivered professional customer service in fast-paced, high-volume environment, effectively addressing customer questions and concerns.
- Provided professional customer service in a fast-paced, high-volume environment while addressing customer questions, concerns, and service needs.
- Ensured compliance with food safety and sanitation standards through diligent temperature monitoring and accurate waste tracking documentation.
- Coordinated multiple priorities to support daily operations while fostering positive customer experiences.
Claims Associate
2 Years 8 Months- Managed high-volume caseload of 35-50 insurance claims, ensuring adherence to company policies and quality standards.
- Reviewed and processed 40+ claim files daily, ensuring documentation accuracy and compliance prior to submission.
- Analyzed claim information, identified discrepancies, and coordinated follow-up to support timely resolution.
- Resolved 30+ customer inquiries daily, providing timely claim updates and professional service through phone and written communication.
- Maintained accurate claim records and documentation while managing competing priorities in a fast-paced environment.
Education
Apprenticeship Training Certificate - Trades-based pre-apprenticeship program in financial literacy, conflict management, construction math, career preparation, shop safety, power tool skills, on-site construction field trips
GED
Skills
Surgical assisting
Patient care
HIPAA compliance
Records Management & Data Entry
Office administration
Confidential Records Handling
Confidential records management
Scheduling & Coordination
Microsoft Office Suite (Word
Excel
Outlook)
Problem Solving & Attention to Detail
Customer Service (Phone
Email & In-Person)
Organization & Time Management
Written & Verbal Communication
LANGUAGES
English
Spanish
Timeline
Surgical Dental Assistant
Colorado Surgical Arts
07.2026 - 10.2026Read More
Administrative and Project Support
EC Source
09.2024 - 06.2026Read More
Records Management Specialist
Kelly Services (Vulcan Materials Company)
01.2024 - 10.2024Read More
Domestic Engineer
Self-Employed
05.2021 - 01.2024Read More
Cashier/Cafeteria Assistant
HonorHealth
04.2018 - 05.2021Read More
Claims Associate
State Farm
08.2015 - 04.2018Read More
GED of Credentialing
GED
Read More
The Master's Apprentice Program
Apprenticeship Training Certificate from Trades-based pre-apprenticeship program in financial literacy, conflict management, construction math, career preparation, shop safety, power tool skills, on-site construction field trips
Read More