Jessica Massolin Le Blond
Austin,TX
Summary
Accomplished and success-oriented professional with 14 years of expertise in event management, business development, and leadership in the luxury hospitality industry. Skilled in contract negotiation and management, ensuring optimal terms and mitigating risks. Proven track record in building and developing strong relationships with clients and stakeholders. Highly adept at identifying and capitalizing on customer acquisition and retention opportunities, driving revenue growth through targeted marketing strategies. Exceptional problem-solving abilities, consistently finding innovative solutions to challenges. Known for effective communication of complex ideas to diverse audiences. Proficient in CRM Salesforce, Zoho, Microsoft Office tools, Wix, and Canva.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Educational Associate SPED
Pflugerville Independent School District
01.2023 - Current
- Monitor children’s behavioral patterns and arrange appropriate interventions if needed
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Owner
Positive Republik
01.2022 - Current
- Company Overview: Fashion and Accessories Business
- Lead development of creative and impactful social media campaigns to increase brand visibility and engagement
- Drive business development efforts and expand company's client base
- Strengthen client relationships with regular communication, timely project delivery, and high-quality services
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals
Head of Overseas Business Development
The Butler Experience & The Butler Learning
01.2020 - 01.2022
- Utilized network in United Arab Emirates to market company's services in Mauritius
- Trained and informed Butler team about guidelines and protocols for Middle East services
- Created quarterly and yearly budgets
- Revised company SOP to align with current situation
- Boosted customer retention by 40% and upsell opportunities by 20% within the first quarter by spearheading training and onboarding of skilled Butler team
- Organized a 90-day mall activation event to promote services to both residents and tourists
- Generated new business in existing markets and successfully launched operations in 2 previously untapped regions
- Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships.
General Manager
The Butler Experience & The Butler Learning
01.2019 - 01.2020
- Oversaw and managed all operations in the region
- Spearheaded recruitment and training of Butler team, conducting quarterly trainings and implementing best practices
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
- Implemented effective recruitment processes to ensure selection of qualified candidates
- Managed company set-up tasks encompassing acquiring licenses, opening bank accounts, and building company website
- Developed comprehensive quarterly budgets for company owner
- Engaged in business development by participating in VIP events
- Secured private Butler training contracts within 2 weeks of starting operations
- Placed approximately 150 Butlers within 1 year in the Gulf Region
- Collaborated with luxury brands and VIP clients to deliver exceptional service
- Achieved sales targets within the first month of operations
Managing Partner
Recto Verso FZ LLC (Models and Brand Ambassadors)
01.2014 - 01.2018
- Created and implemented effective marketing strategies for brand activations and event concepts
- Generated new business opportunities through client meetings, successfully negotiating contracts, and providing account management
- Utilized CRM systems for efficient customer relationship management
- Conducted on-site inspections to ensure smooth execution of marketing programs
- Took responsibility for talent recruitment, hiring agency models, hostesses, and entertainers
- Directed company setup process, overseeing the development of talent database, setting up social media pages, and establishing branding
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers
- Provided hostesses and models for 50 annual events for Nissan, Sky Prime, Aston Martin, DMCC, and Peugeot
Corporate Sales Manager
Radisson Blu Hotel Dubai Media City
01.2011 - 01.2013
- Maximized revenue and achieved personal targets by effectively managing key accounts and increasing fair market share against competitors
- Assisted Director of Sales/Director of Sales & Marketing in developing and executing annual sales action plan
- Participated in trade shows, sales blitzes, workshops, and other events in assigned markets
- Met daily target of 5 client visits and 1 weekly hotel entertainment
- Negotiated and increased clients' yearly room nights by 20%
- Added an average of 5 new accounts to the portfolio each month
Education
Bachelor’s Degree - Literature
Lycée Massena Highschool
Tourism And Hospitality
Ecole Tunon
FranceSkills
- Social Media Marketing
- Stakeholder & Client Relations
- Project Analysis & Management
- Hotel & Hospitality Management
- Employee Training & Development
- Event Planning & Project Management
- Customer Acquisition & Retention
- Contract Negotiation & Management
- Relationship Building & Development
Certification
- Presentation Skills, Spearhead Training
- Sales Negotiation Skills, Institute of Management
- Aviation Fire & Smoke Course, Aviation Courses
- Certified Coach in Holistic Nutrition, Me Former
- Texas Food Handler Certification, Anytime certification
- Cabin Crew Training Program, Emirates Aviation College
Additional Experiences
- VIP First class Lounge Supervisor, Etihad Airways, UAE
- Event Manager, Freelance, UAE
- Senior Property Consultant, Cobalt Real Estate, UAE
- Flight Attendant, Business Class, Emirates Airlines, UAE
- Flight Attendant, GB Airways (operated as British Airways), London, UK
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Educational Associate SPED
Pflugerville Independent School District
01.2023 - Current
Owner
Positive Republik
01.2022 - Current
Head of Overseas Business Development
The Butler Experience & The Butler Learning
01.2020 - 01.2022
General Manager
The Butler Experience & The Butler Learning
01.2019 - 01.2020
Managing Partner
Recto Verso FZ LLC (Models and Brand Ambassadors)
01.2014 - 01.2018
Corporate Sales Manager
Radisson Blu Hotel Dubai Media City
01.2011 - 01.2013
Bachelor’s Degree - Literature
Lycée Massena Highschool
Tourism And Hospitality
Ecole Tunon
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