Professional Summary
Overview
Work History
Education
Skills
Timeline
References

Jessica Mattos

G & C Auto Body
Sacramento,CA
19
years of professional experience

Professional with robust background in administrative operations, prepared to drive organizational efficiency and enhance productivity. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in process optimization, resource management, and strategic planning. Known for reliability and effective communication, ensuring seamless coordination and operational success.

Work History

Clerical Lead/ Parts Coordinator

6 Months
G & C Auto Body | 02.2026 - Current
  • Coordinated inventory management, ensuring accurate stock levels and availability of parts.
  • Collaborated with suppliers to streamline order processes and enhance delivery timelines.
  • Analyzed parts usage trends to optimize inventory replenishment strategies.
  • Implemented tracking systems for parts inventory, improving accuracy and reducing discrepancies.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Clinical Operations Manager

5 Years 11 Months
Heartland Child & Family Services | 01.2020 - 12.2025
  • Improved patient satisfaction by streamlining clinical operations and implementing efficient processes.
  • Championed continuous learning opportunities through workshops or trainings.
  • Developed and implemented strategic operational plans to improve service quality and compliance with regulatory standards.
  • Streamlined patient intake processes, resulting in reduced wait times and improved overall satisfaction rates.
  • Recruited trained, and mentored new employees, fostering their professional development within the organization.

Certified Shift Manager

15 Years 5 Months
McDonalds | 01.2008 - 06.2023
  • Manage 7-20 employees, open and close procedures, bank and safe deposits, cook, cashier, hire, train, inventory

Primary Manager

2 Years 10 Months
First Rate Storage | 02.2017 - 12.2019
  • Manage 2 employees & 372 units, collect rent, create and send formal documents, customer service, hire & train, maintenance, supervise the grounds to keep things secure and safe.

Education

Certificate Of Achievement & National Serve Safe C - Culinary Arts

Jobtrain | Menlo Park, CA | 06-2015

Certificate Of Completion - Philosophy

Stanford University | Stanford, CA | 08-2001

Diploma - General Studies

El Camino High School | South San Francisco, CA | 06-1997

Skills

Adaptability across all organizational levels
Proven leadership ability and collaborative approach to finding solutions
achieving quality work
and delivering outcomes and materials on time in a constantly changing
fast-paced
deadline driven environment.
Effective operations management for service excellence
Team management with compliance oversight
Cultivates connections while maintaining confidentiality and respect
Proficient in high-demand environments

Timeline

Clerical Lead/ Parts Coordinator

G & C Auto Body
02.2026 - CurrentRead More

Clinical Operations Manager

Heartland Child & Family Services
01.2020 - 12.2025Read More

Primary Manager

First Rate Storage
02.2017 - 12.2019Read More

Certified Shift Manager

McDonalds
01.2008 - 06.2023Read More

El Camino High School

Diploma from General Studies
Read More

Stanford University

Certificate Of Completion from Philosophy
Read More

Jobtrain

Certificate Of Achievement & National Serve Safe C from Culinary Arts
Read More

References

References upon request
Jessica Mattos