JESSICA MAUREE FULFORD
Alvarado,TX
Summary
Professional and customer-focused individual with excellent communication and relationship building skills. Passionate about helping others improve their quality of life. Skilled in assessing customer needs, educating clients on products and services, and creating a comfortable, supportive experience. Strong attention to detail, organizational abilities, and a commitment to delivering outstanding service while achieving business goals.
Overview
18
18
years of professional experience
Work History
Senior Housing Consultant
Oak Creek Homes/ Cavco Industries Inc.
Granbury, TX
11.2023 - Current
- Developed comprehensive housing solutions tailored to client needs and streamlined the application processes, enhancing efficiency and reducing turnaround times for housing approvals.
- Collaborated with local agencies to ensure compliance with housing regulations and best practices.
- Advised clients on financing options for home purchases and security deposits, helping them secure necessary funds while minimizing financial strain.
- Improved client satisfaction by providing personalized housing consultation services tailored to individual needs and preferences.
- Implemented effective marketing strategies to attract new clients and increase overall business growth.
Sales Associate
Autonation Ford Burleson
Burleson, TX
05.2022 - 11.2023
- Guided customers through vehicle selection process to match preferences and needs.
- Managed inventory levels, ensuring optimal stock of vehicles and accessories.
- Collaborated with finance team to facilitate seamless vehicle purchase processes for clients.
- Trained new sales associates on product knowledge and customer engagement strategies.
- Developed strong relationships with customers, enhancing loyalty and repeat business opportunities.
Laboratory/ Stability Technician
ALCON LABORATORIES
Fort Worth
10.2017 - 04.2022
- Performed analytical testing on incoming raw materials to ensure compliance with quality standards prior to production use.
- Maintained laboratory inventory, ordered supplies, and verified receipt of materials to ensure uninterrupted operations.
- Coordinated sample tracking and maintained proactive communication with clients regarding product receipt and testing status.
- Collected, analyzed, and documented testing data to support product quality and regulatory requirements.
- Recognized with an Excellence award in 2021 for outstanding work in new product validation testing that supported successful FDA Product approval.
Research Technologist
ALCON LABORATORIES, COLONY HEALTH
05.2010 - 10.2017
- Facilitated senior management in developing and refining research procedures for continuous improvement.
- Facilitated skill development in laboratory techniques and equipment use to enhance team efficiency.
- Engaged with veterinarians and diverse study groups to convey animal status, ensuring optimal care delivery.
- Supported the enrichment program for the environmental well-being of all Non-Human Primates and other models.
- Documented and organized health-related data for animals to ensure accurate tracking and reporting.
Technician
NORTHSIDE ANIMAL CLINIC
12.2008 - 05.2010
- Coordinated with a team of associates using strong planning and time management to ensure daily tasks were performed efficiently and to completion.
- Designed and implemented training plan models to enhance effectiveness of current and future research initiatives.
- Effectively communicated with veterinarians and various study groups regarding study status.
- Reviewed and approved documentation of regulated and non-regulated paperwork.
- Consistently delivered sales performance exceeding KPIs by 20% monthly in 2009, enhancing service and product offerings.
Education
Some College (No Degree) -
Tarleton State University
Stephenville, TXSkills
- Dedicated and compassionate professional
- Strong Verbal and written communication
- Documentation and reporting
- Public Speaking
- Goal Oriented
- Organizational Skills
- Teamwork
- Driven
- Customer Service
Websites
Timeline
Senior Housing Consultant
Oak Creek Homes/ Cavco Industries Inc.
11.2023 - Current
Sales Associate
Autonation Ford Burleson
05.2022 - 11.2023
Laboratory/ Stability Technician
ALCON LABORATORIES
10.2017 - 04.2022
Research Technologist
ALCON LABORATORIES, COLONY HEALTH
05.2010 - 10.2017
Technician
NORTHSIDE ANIMAL CLINIC
12.2008 - 05.2010
Some College (No Degree) -
Tarleton State University