Jessica Maurer
Cashier
Mount Olive,IL
Summary
Dynamic and reliable professional with extensive experience at McDonald's, excelling in cash handling and customer service. Proven ability to maintain order accuracy and foster positive guest interactions. Skilled in POS systems and committed to upholding food safety standards while supporting team efficiency during peak hours.
Overview
4
4
years of professional experience
Work History
Front Line Crew Member
McDonald's
08.2020 - 05.2022
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Balanced cash drawer at beginning and close of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Drive Thru Cashier
Jack in the Box
07.2023 - 08.2024
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Balanced cash drawer at beginning and close of shift.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma - All
Bond County Community Unit #2 High School
Greenville, IL05.2012
Skills
- Order bagging
- Payment handling
- POS systems operation
- Order accuracy verification
- Safe food handling
- Kitchen support
- Food handling
- Cash handling
- Payment processing
- Excellent communication
- Headset maintenance
- Taking and preparing orders
- Friendly and outgoing
- Customer service
- Reliable and punctual
- Cash handling expertise
- Multitasking and organization
- Cleaning and sanitation
- Supply restocking
Languages
English
Full Professional
Timeline
Drive Thru Cashier
Jack in the Box
07.2023 - 08.2024
Front Line Crew Member
McDonald's
08.2020 - 05.2022
High School Diploma - All
Bond County Community Unit #2 High School