Jessica Mazella
Noblesville,IN
Summary
Dedicated professional with a strong background in customer service and housekeeping, honed at The Barrington of Carmel. Proven ability to maintain high cleanliness standards and ensure resident satisfaction through effective teamwork and time management. Skilled in deep cleaning and infection control, consistently delivering a safe and welcoming environment.
Overview
16
16
years of professional experience
Work History
Housekeeper
The Barrington of Carmel
Carmel, IN
08.2021 - 03.2022
- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Assisted with laundry services, ensuring timely delivery of clean linens and garments.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to streamline cleaning processes for increased efficiency.
Assistant Manager
Dollar Tree Stores
Noblesville, IN
08.2013 - 04.2015
- Assisted in daily store operations and ensured compliance with company policies.
- Coordinated staff schedules to optimize coverage and enhance customer service.
- Trained new employees on store procedures, safety protocols, and inventory management.
- Monitored inventory levels and facilitated restocking to maintain product availability.
CNA
Golden Years Homestead
Fort Wayne, IN
02.2009 - 06.2011
- Assisted residents with daily activities, ensuring comfort and safety in a compassionate environment.
- Monitored vital signs, documenting changes to support medical staff in ongoing care plans.
- Collaborated with interdisciplinary teams to develop personalized care strategies for residents' needs.
- Assisted the residents when they needed help eating.
Cook
Penn Station Subs
Fort Wayne, IN
01.2008 - 01.2009
- Prepared and cooked menu items according to established recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management, ensuring stock levels met daily operational needs.
- Collaborated with team members to streamline food preparation processes for efficiency.
Cashier
Rallys Fast Food Resturant
Fort Wayne, IN
01.2007 - 12.2007
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections, enhancing dining experience and satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak service periods.
Cashier
Wendys Restaurant
Fort Wayne, IN
06.2006 - 12.2006
- Operated cash register accurately and efficiently during high-volume service periods.
- Processed customer transactions swiftly to enhance overall dining experience.
- Maintained cleanliness and organization of work station to ensure compliance with health standards.
- Assisted customers with menu selections and resolved inquiries to promote satisfaction.
Education
No Degree - General Studies
Ivy Tech Community College of Indiana
Fort Wayne, INHigh School Diploma - GED
Snider High School
Fort Wayne, IN03.2010
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Infection control
Waste disposal
Deep cleaning of residents rooms and common areas
Compassion and empathy
Time management
Ability to work Independently
Reliable attendance and punctuality
Multitask during busy meal times
Maintain a clean and sanitary environment
Assistant residents who need help opening containers or cutting up food
Proper dishwasher and sanitizing techniques
Timeline
Housekeeper
The Barrington of Carmel
08.2021 - 03.2022
Assistant Manager
Dollar Tree Stores
08.2013 - 04.2015
CNA
Golden Years Homestead
02.2009 - 06.2011
Cook
Penn Station Subs
01.2008 - 01.2009
Cashier
Rallys Fast Food Resturant
01.2007 - 12.2007
Cashier
Wendys Restaurant
06.2006 - 12.2006
No Degree - General Studies
Ivy Tech Community College of Indiana
High School Diploma - GED
Snider High School