Jessica McCain
Charlotte,NC
Summary
Dedicated professional with experience as a Rural Mail Carrier at USPS, known for exceptional dependability and safe driving. Proven ability to enhance customer satisfaction through efficient mail distribution and effective communication. Skilled in load balancing and observation, ensuring timely deliveries and fostering positive relationships with clients.
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier
USPS
Harrisburg, NC
04.2015 - Current
- Delivered mail and packages to designated rural routes with accuracy and efficiency.
- Managed daily route schedules to ensure timely deliveries and customer satisfaction.
- Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
- Maintained accurate records of deliveries, pickups, and customer requests for service improvements.
- Assisted in training new employees on route navigation and mail handling procedures.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Medical Assistant
Metrolina Internal Medicine
Charlotte, NC
08.2010 - 05.2012
- Assisted with patient intake and documentation, ensuring accuracy in electronic health records.
- Coordinated scheduling for patient appointments, optimizing daily workflow efficiency.
- Administered injections and performed routine lab tests, adhering to safety protocols.
- Educated patients on treatment plans and medication usage, fostering compliance and understanding.
- Monitored vital signs and documented observations, providing critical information to healthcare providers.
Education
Associate of Science - Medical Assistant
High Tech Institution
Marietta, GA08.2007
High School Diploma -
West Mecklenburg High
Charlotte, NC06.2005
Skills
- Dependability
- Load balancing
- Observation
- Prioritization
- Mail distribution
- Weather preparedness
- Safe driving
Timeline
Rural Mail Carrier
USPS
04.2015 - Current
Medical Assistant
Metrolina Internal Medicine
08.2010 - 05.2012
Associate of Science - Medical Assistant
High Tech Institution
High School Diploma -
West Mecklenburg High