Jessica MCCLEARY
Phoenix,AZ
Summary
Dynamic hospitality professional with 5+ years of experience in high-volume nightlife environments. Proven ability to deliver exceptional guest experiences, drive sales through upselling, and maintain efficiency under pressure. Known for strong interpersonal skills, attention to detail, and creating memorable, high-energy atmospheres for clientele.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Cocktail Server
Rose Day
Calabasas, CA
06.2026 - Current
- Provided high-end bottle service in a fast-paced nightlife environment.
- Upsold premium bottles, champagne packages, and specialty cocktails to maximize sales.
- Delivered engaging bottle presentations to create a memorable guest experience.
- Built strong relationships with guests while providing exceptional customer service.
- Managed VIP tables and ensured timely, attentive service throughout the evening.
Bartender
Cake nightclub
Scottsdale, AZ
12.2023 - Current
- Recognized as a reliable team member who consistently delivered dependable, high-quality service.
- Managed cash and credit transactions while maintaining accuracy and accountability.
- Assisted with daily operations in a fast-paced environment, ensuring smooth and efficient service.
- Built positive relationships with guests through professional, attentive customer service.
- High level service industry knowledge with 4 years of bartending experience.
- Knowledgeable of handcrafted cocktails.
- Working in a fast pace environment, while being responsible for generating hundreds of tickets through the night and still providing a professionally and inviting environment.
Cocktail Server
Waste management Phoenix open
Scottsdale, Arizona
02.2022 - Current
- Seasonal Bartender & Cocktail ServerWaste Management Phoenix Open – Scottsdale, AZ2022–Present (Seasonal)
- Provided high-volume cocktail service in a fast-paced event environment
- Delivered exceptional guest experiences while managing large crowds
- Maintained efficiency and accuracy handling cash and card transactions
- Selected to work one of the nation’s largest golf events, serving high-end clientele
Bartender/ Cocktail Server
El hefe scottsdale
Scottsdale, AZ
01.2022 - 02.2026
- Knowledgeable of drink options coupled with a personable approach with guests, and delivered drinks quickly and consistent.
- Ensured that all guests felt welcome and were given responsive, professional, and gracious service at all times.
- Cleaned and organized the bar area in keeping with the restaurant's philosophy, culture, and standards of excellence.
- Made connections as well as friendships in order to build more regular customers.
Lab Technician on site manager
Northshore Clinical Labs
Scottsdale, AZ
01.2020 - 03.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
- Managed the work of 30 employees, increasing crew efficiency.
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.
- Developed relationships with new staff members, and assisted existing staff members in their career development.
- Continually updated a leadership resume and built skills by participating in various management trainings.
Education
Masters - Business Management
Rocky Mountain College
Billings, MT03.2019
Skills
- Bartending
- Upselling
- POS
- Food Safety
- Cocktail preparation
- High-volume service
- Cash handling
- Menu knowledge
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Social media
- Serving Experience
- Business intelligence
Certification
- Food Handler Certification
- ServSafe Alcohol
- Bartender License
Timeline
Cocktail Server
Rose Day
06.2026 - Current
Bartender
Cake nightclub
12.2023 - Current
Cocktail Server
Waste management Phoenix open
02.2022 - Current
Bartender/ Cocktail Server
El hefe scottsdale
01.2022 - 02.2026
Lab Technician on site manager
Northshore Clinical Labs
01.2020 - 03.2022
Masters - Business Management
Rocky Mountain College