Kimberly Johnson
Henderson,NV
Summary
Hospitality professional with 15+ years of experience across high-volume restaurants, nightlife, and Las Vegas Strip venues. Background includes bartending, gaming bar service, and VIP cocktail service. Known for professionalism, adaptability, and strong floor presence in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
VIP Model Cocktail Server
Planet Hollywood
11.2021 - Current
- Provided attentive service by identifying guest needs and exceeding expectations to deliver a memorable experience
- Bottle service: table set up, mixing and serving desired cocktails, maintaining cleanliness and proper tableware/mixers/garnishments: helping keep the party, a party.
- Experience with Lounge buy outs/private parties
- Cash handling
- Agilysys POS
Gaming Bartender
Shakespeare’s Pub and Grille
01.2021 - 01.2022
- Experience with Golden Gaming system
- Responsible serving and comping of food and beverages
- Processing jackpots and cashouts
- Pos/cash handling
- Keeping a comfortable, fun, and welcoming environment for both guests and coworkers while maintaining a responsible work ethic
Gaming Bartender
NRSI
06.2019 - 11.2021
- Prepared and served almost all classic cocktails and also personal specialty drinks tailored to guests preference.
- Experience with Asai and Konami gaming system
- Inventory tracking and control of beer liquor, and food.
- Gaming- in control of casino floor and bar top games
- Paid out jackpots and cashed out all winnings for guests
- Processed POS transactions
- Ensured exceptional guest experiences through attentive service
- Promoting brand loyalty and customer incentive by offering company promotions and players cards
Bartender/Casino Attendant
Rendezvous Casino and Grill
06.2017 - 05.2019
- Bartending and Cocktail/Casino
- Creating specialty drinks and making original drink recipes and advertising them online and through word of mouth
- Preparing drinks for restaurant, casino and bar. High volume.
- Incentive and promotions via word of mouth and online for casino and bar patrons
- Providing guest care and drinks for casino and bar patrons
- Cashing casino vouchers and checking out guests
- Monitoring and providing adequate comps and charges.
Education
High school diploma - undefined
Lincoln center
Billings, MT08.2008
Skills
- Casino Attendant
- Cocktail serving
- Bartending
- Food server
- Upselling
- Sales
- Nightclub
- Bartending
- Restaurant Server
- POS
- Cash register
- Communication skills
- Restaurant experience
- Guest services
- Bartender
- Food service
- Cocktail waitress
- Cash handling
- Customer service
- Serving
Certification
- Food Handler Certification
- Driver's License
- SNHD Food handlers card
- TAM
- Sheriffs Card
- Gaming Card
- TABC Certification
- ServSafe
Languages
English
Timeline
VIP Model Cocktail Server
Planet Hollywood
11.2021 - Current
Gaming Bartender
Shakespeare’s Pub and Grille
01.2021 - 01.2022
Gaming Bartender
NRSI
06.2019 - 11.2021
Bartender/Casino Attendant
Rendezvous Casino and Grill
06.2017 - 05.2019
High school diploma - undefined
Lincoln center