Jasmin Merrill
Henderson
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring guest satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding experience to each and every guest.
Overview
21
21
years of professional experience
Work History
VIP Model Cocktail Server
PALMS CASINO RESORT
Las Vegas
05.2008 - Current
- Maintained friendly demeanor in chaotic atmosphere to fulfill customer requests.
- Delivered accurate orders by listening attentively through noise and distractions.
- Uphold hygienic and health standards to allow for safe patron experiences.
- Assisted with cleaning of table and bar surfaces by noticing and wiping up spills.
- Coordinated with bartending staff for updated availability of beverages.
- Attended to specific customer inquiries with knowledge of cocktail recipes and flavor combinations.
- Processed orders and billing with clear communication of pricing and specials.
- Presented menus to answer questions about items and make recommendations.
- Checked on guests to verify satisfaction.
- Listened to customer concerns and complaints and quickly rectified issues.
- Used knowledge of bar and bottle menus and persuasive selling techniques to maximize sales.
- Prepared checks, itemizing and totaling drink costs and sales taxes.
- Memorized frequent customer preferences to build relationships and loyalty.
- Posed as directed and strike suitable interpretive poses for promoting and selling merchandise and fashions during appearances, filming and photo sessions.
- Promoted products and services in television commercials, on film and in videos.
Pharmacy Technician
LONGS DRUGS PHARMACY
Henderson
03.2004 - 10.2009
- Assisted pharmacists in dispensing medications and managing inventory to ensure optimal patient care.
- Prepared and dispensed medications accurately for customer prescriptions.
- Processed insurance claims to ensure timely reimbursement for patients.
- Maintained clean and organized workspaces in compliance with health regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
Education
HIGH SCHOOL DIPLOMA -
ARMIJO HIGH SCHOOL
Fairfield, CA06-2003
Skills
- Serving
- POS
- Bartending
- Customer service
- Sales
- Data entry
- Insurance billing
- Medication dispensing
- Billing support
- Sales techniques
- Promotional events
- Exceptional customer service
- Speed and efficiency
Timeline
VIP Model Cocktail Server
PALMS CASINO RESORT
05.2008 - Current
Pharmacy Technician
LONGS DRUGS PHARMACY
03.2004 - 10.2009
HIGH SCHOOL DIPLOMA -
ARMIJO HIGH SCHOOL