Jessica McClure

Lemon House is an online used book store through amazon, as a processor we are the first to touch and sort through the sellable books through scanning. The system keeps track of whats in stock and what we need more of as its sold. Currently I use a 10 key to research the International stand book number through the system.

Maintaining bay and POG integrity, downstocking when needed.

Resetting POGs, building displays as needed and taking them down as well as cleaning them during rotation. Replacing signage and helping in the green/garden team during the busy seasons.

• Monitored service performance metrics to identify areas of improvement.
• Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
• Trained new employees on the use of customer relationship management software systems.
• Implemented quality assurance protocols to ensure timely completion of projects according to vendor specifications.

• Assisted customers with selecting apparel items that suited their needs and preferences.
• Performed daily inventory checks to ensure accurate product counts.
• Sorted, folded, and organized merchandise on the sales floor for optimal customer access.