Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Mccoy

Newport News,VA

Summary

Results-driven administrator with extensive experience managing complex personnel programs. Expertise in human resources and records management has led to 100% compliance with DoD regulations, enhancing operational readiness and team effectiveness. Known for establishing and maintaining cross functional unit working relations.

Overview

12
12
years of professional experience

Work History

Administration Flight Chief

U.S. Air Force Reserve
Langley AFB, VA
03.2026 - Current
  • Liaised between Senior Enlisted Leader (SEL) and unit members, directing administrative programs for 47 personnel while ensuring accurate operations of critical databases MilPDS, AROWS-R, M4S, and UTAPS, processing manning, transfers, IRR packages, retirement, and discharges.
  • Managed quality control and disposition of Service Treatment Records (STRs) to achieve 100% compliance with DoD and USAF regulations, identifying operational deficiencies and implementing strategic solutions.
  • Leverages advanced defense readiness systems to include DRRS, DCAPES, MRDSS, and AFPAAS to track, analyze, and report critical readiness posture data.

Unit Program Coordinator

U.S. Air Force
Nellis AFB, NV
11.2023 - 06.2026
  • Supported financial management leadership through administrative expertise. Advised on policies, analyzed regulations, and reported metrics for all administrative functions.
  • Acted as human resources focal point for 176 military and civilian personnel. Orchestrated onboarding, delivered training, maintained records, and resolved pay issues.
  • Directed security operations, liaising on security incidents, auditing and updating clearances, tracking disciplinary actions, and ensuring compliance with operating instructions.

Commander's Support Staff NCOIC

U.S. Air Force
Travis AFB, California
03.2021 - 10.2023
  • Served as sole Commander's Support Staff for Medical Group of 400+ personnel, managing 14 programs and facilitating patient intake processes.
  • Coordinated monthly audits of medical narcotics and assets while synchronizing training for 25 officers across 2 joint services, resulting in 45 successful inventories.
  • Verified over 500 security clearances in accordance with Department of Defense policies, rectifying 35 errors and orchestrating mandatory clearance upgrade for AORs' only SERE Psychologist.

Unit Training Manager

U.S. Air Force Active Duty
Osan AB, South Korea
12.2019 - 02.2021
  • Developed training programs to enhance unit readiness and operational effectiveness. Upheld suadron qualification targets. (286 certifications across 35 categories)
  • Coordinated with other departments within the organization to ensure alignment of departmental goals with overall organizational objectives.

Dedicated Crew Chief

U.S. Air Force Active Duty
Moody A F B, Georgia
02.2018 - 12.2019
  • Led generation, maintenance, and documentation for A-10C aircraft, ensuring operational readiness and compliance for $18.8M asset.
  • Achieved certification in towing, Auxiliary Power Unit operation, Engine Run, Intake and Exhaust inspection, and Aircraft jacking, enhancing team capabilities.

Assitant Dedicated Crew Chief

U.S. Air Force Active Duty
Osan AB, South Korea
01.2017 - 02.2018
  • Identified and repaired maintenance anomalies, enhancing aircraft readiness. Achieved 93% mission capable rate for assigned A-10C aircraft, ensuring operational effectiveness.
  • Directed training for 20 Airmen, upgrading skills on 40 tasks and increasing section qualifications by 30%.

Assistant Dedicated Crew Chief

U.S. Air Force Active Duty
Beale AFB, CA
06.2014 - 01.2017

• Enhanced $1.2M POGO program; refurbished 37 defects enforcing 100% availability. Additionally oversaw Land Mobile Radio program, managing $125K in equipment tracking, coordination, and repairs.

• Inspected, serviced, documented, and launched/recovered U-2 aircraft, contributing to 1.2K flight operations.

Education

Bachelor of Science - Criminal Justice

University of Nevada, Las Vegas
Las Vegas, NV
08-2026

Skills

  • Project management
  • Administrative support
  • Personnel management
  • Records management
  • Data analysis
  • Database management
  • Microsoft Office Suite
  • Effective communication

Accomplishments

  • Civilian of the Quarter CAT 1, 99th Comptroller Squadron (Apr-Jun 2024) (Oct-Dec 2024)
  • Non Commissioned Officer of the Quarter, 349th Aerospace Medical Squadron (Apr-Jun 2022)
  • Health Services Management Deans List, Fort Sam Houston Texas (Aug 2021)
  • Maintenance Professional of the Quarter, 23rd Aircraft Maintenance Squadron (Apr-Jun 2018)
  • 3 Achievement Medals 1 with Combat device, 3 Commendation Medals, Koreans Defense Service Medal, Afghanistan Campaign Medal with Service Star, 2 Air Force Good Conduct Medals.

Timeline

Administration Flight Chief

U.S. Air Force Reserve
03.2026 - Current

Unit Program Coordinator

U.S. Air Force
11.2023 - 06.2026

Commander's Support Staff NCOIC

U.S. Air Force
03.2021 - 10.2023

Unit Training Manager

U.S. Air Force Active Duty
12.2019 - 02.2021

Dedicated Crew Chief

U.S. Air Force Active Duty
02.2018 - 12.2019

Assitant Dedicated Crew Chief

U.S. Air Force Active Duty
01.2017 - 02.2018

Assistant Dedicated Crew Chief

U.S. Air Force Active Duty
06.2014 - 01.2017

Bachelor of Science - Criminal Justice

University of Nevada, Las Vegas
Jessica Mccoy