Summary
Overview
Work History
Education
Skills
Timeline
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Jessica McDaniel

Quality Assurance Technician
Ravenna,OH

Summary

Thorough Quality Assurance Specialist with 1-year background in Steel Fabrication. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.

Overview

4
4
years of professional experience

Work History

Quality Assurance Technician

Alacriant
Streetsboro, OH
10.2021 - Current
  • Analyzed test data to determine performance and reliability of materials
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Adjusted, repaired and replaced defective parts and materials.
  • Maintained and improved product quality by completing first piece approval, and WIP Sheet audits.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
  • Analyzed quality and performance data to support operational decision-making.
  • Fixed identified issues to improve workflows.
  • Updated inspection journals and daily summary logs with quality-related data.
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.

Customer Service Cashier

Mr.Hero
Streetsboro, OH
10.2018 - 10.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Answered product questions using knowledge of sales and store promotions.
  • Counted money in drawers at beginning and end of each shift.
  • Redeemed coupons to discount purchases.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

GED -

Ohio Department of Education
Ohio
10.2006 - 01.2007

Skills

Materials inspection

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Timeline

Quality Assurance Technician

Alacriant
10.2021 - Current

Customer Service Cashier

Mr.Hero
10.2018 - 10.2021

GED -

Ohio Department of Education
10.2006 - 01.2007

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Jessica McDanielQuality Assurance Technician