JESSICA MCEACHEN

Managed $1M+ in annual sales with full P&L responsibility, controlling labor and expenses to maximize profitability

• - Led, trained, and developed team of 14 associates to exceed company goals and drive customer service standards
• Supervised associates, assigned tasks, and coached to uphold customer service standards.
• Addressed and resolved customer concerns to enhance satisfaction and foster positive shopping experiences.
• - Reduced shrink by 60% and achieved 1.6 inventory accuracy vs 4.0 goal through accountability and process improvements

- Executed merchandising, freight, and store operations to drive sales and maintain company presentation standards

Managed the flow of freight throughout the store to ensure timely restocking and availability of products., stocked merchandise, and maintained sales floor presentation.

Monitored cash handling, reconciled registers, and secured store assets to ensure financial integrity.

• Coordinated inventory management and shipping/receiving operations to maintain accurate stock levels
• Optimized warehouse efficiency, ensuring accurate inventory
• Supervised logistics teams to enhance delegation and maximize team productivity
• Oversaw financial operations to ensure accurate cash handling
• Handled cash, deposits, and store finances

• Lead sales team to achieve sales targets and customer satisfaction goals
• Foster customer relationships, resolving issues and driving loyalty
• Analyze sales data, identifying opportunities for growth
• Supervised associates, assigned tasks, and coached customer
• Controlled freight flow, stocked merchandise, and maintained sales floor presentation.

• Managed store operations to enhance customer satisfaction and streamline inventory processes
• Supervised yard operations to improve logistics flow and maintain optimal stock levels
• Successfully handled cash handling, deposits, and store finances
• Led training and development initiatives to enhance team skills and performance

• Transformed underperforming store to #1 in the district, achieving sustained success even after transitioning to another location
• Managed daily store operations, ensuring efficient scheduling, inventory control, and effective planogram execution
• Developed and implemented strategies that increased sales and enhanced customer satisfaction
• Promoted from within, demonstrating exceptional leadership and management skills