Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSICA MCKEOWN

Pittsburg,CA

Summary

Dedicated and compassionate Substance Abuse Counselor with extensive experience supporting individuals in recovery. Skilled in conducting assessments, facilitating individual and group sessions, and developing personalized treatment plans using evidence-based practices. Strong background in crisis intervention, care coordination, and client advocacy with a focus on achieving long-term stability and success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

Shelter Inc.
01.2025 - Current
  • - Conduct comprehensive client assessments to identify needs, barriers, and appropriate interventions
  • - Monitor client progress and adjust service plans based on changing circumstances
  • - Educate clients on resources, benefits, and services to promote informed decision-making
  • - Evaluate program outcomes using data-driven strategies to improve service quality
  • - Prevent homelessness through individualized service plans and targeted support for at-risk families

Substance Abuse Counselor

Bi-Bett
08.2021 - 01.2025
  • - Provided individual and group counseling to clients in recovery from substance use
  • - Conducted bio-psychosocial assessments and developed tailored treatment plans
  • - Maintained accurate documentation of client progress and services rendered
  • - Advocated for clients at the local and state level to improve access to care
  • - Collaborated with healthcare providers and social services to coordinate comprehensive support
  • - Assisted clients with applications for benefits (e.g., Medi-Cal, SSDI)
  • - Developed relapse prevention strategies for post-treatment transition
  • - Facilitated transportation and access to community resources

Education

A.S. - Sociology

Diablo Valley College
Pleasant Hill, CA
12.2025

A.S. - Addiction Counseling

Diablo Valley College
Pleasant Hill, CA
12.2025

A.S. - Addiction Studies

Diablo Valley College
Pleasant Hill, CA
12.2025

Skills

  • - Clinical Assessments & Treatment Planning
  • - Individual & Group Counseling
  • - Crisis Intervention
  • - Case Management & Care Coordination
  • - Referral and Resource Navigation
  • - Documentation & Record-Keeping
  • - Microsoft Office Proficiency
  • - SMARTCARE & HMIS Proficiency
  • - Problem Solving & Critical Thinking

Certification

  • - Certified Change Companies Coach & Facilitator (Interactive Journaling)
  • - Certified Community Health Outreach Worker
  • - Domestic Violence Counselor Certification

Timeline

Case Manager

Shelter Inc.
01.2025 - Current

Substance Abuse Counselor

Bi-Bett
08.2021 - 01.2025

A.S. - Addiction Counseling

Diablo Valley College

A.S. - Addiction Studies

Diablo Valley College

A.S. - Sociology

Diablo Valley College

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