Jessica McNamara
Boston,MA
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Ability to create comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
2
2
years of professional experience
Work History
Barista
Red Barn Coffee Roasters
Westborough, MA
05.2024 - 09.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated machinery like grinders and espresso machines following safety procedures.
Front End Cashier
Whole Foods Market Inc
Newton, MA
01.2023 - 02.2024
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Enhanced profitability by matching marketing efforts to customer demand.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Barista
Starbucks
Hopkinton, MA
04.2022 - 01.2023
- Described menu items to customers and suggested appealing products.
- Created signs and displays to advertise store products or events.
- Ordered and received supplies to restock beverage items.
Education
Bachelor of Arts - Graphic Design
Massachusetts College of Art And Design
Boston, MA05-2027
Skills
- Latte art
- Coffee expertise
- Espresso machine operation
- Active listener
- Friendly and outgoing
Timeline
Barista
Red Barn Coffee Roasters
05.2024 - 09.2024
Front End Cashier
Whole Foods Market Inc
01.2023 - 02.2024
Barista
Starbucks
04.2022 - 01.2023
Bachelor of Arts - Graphic Design
Massachusetts College of Art And Design
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