Jessica Meadows
Opelika,AL
Summary
Office support professional with background in lending and healthcare records management. Strong organizational and customer service capabilities for accurate handling of financial information and schedules. Prepared to support credit analysis and loan processing while maintaining day-to-day operational continuity.
Overview
2027
2027
years of professional experience
Work History
Lending Assistant
River Bank and Trust
Auburn, AL
05.2023 - Current
- Managed preparation of commercial and consumer loan files for River Bank and Trust lending team, ensuring timely processing.
- Validated borrower documentation for completeness, accuracy, and compliance with lending policy requirements.
- Coordinated loan closing activities with customers, officers, attorneys, and title companies, facilitating efficient file movement and timely closings.
- Maintained accurate loan records in River Bank and Trust servicing systems.
- Supported loan officers by assembling loan packages and preparing necessary correspondence and forms, streamlining workflow.
Office Assistant
The Pediatric Clinic
Opelika, Alabama
2022 - 2023
- Coordinated front-desk reception, ensuring welcoming and efficient service for pediatric patients and families.
- Provided comprehensive administrative support to clinic staff, streamlining daily operations.
- Managed office operations by organizing document copying, scanning, filing, and supply ordering, contributing to a well-functioning administrative environment.
- Oversaw appointment scheduling and maintained provider calendars.
- Handled incoming calls and directed messages to appropriate staff.
- Reviewed insurance information and collected required patient paperwork.
EVV/Authenticare Specialist
Help At Home Health Care
Opelika, Alabama
2017 - 2022
- Coordinated home care schedules among clients, caregivers, and clinical staff, ensuring timely service delivery.
- Managed patient records and service documentation with strong attention to accuracy and confidentiality.
- Processed referrals, intake forms, and service requests, facilitating efficient progression of home care cases.
- Monitored visit changes and collaborated with care teams to swiftly resolve scheduling conflicts.
- Provided client support regarding services, coverage, and care plan questions.
- Administered payroll records through payroll software and company timekeeping data.
- Reviewed employee timesheets for accuracy before payroll submission.
- Reconciled payroll discrepancies with human resources and finance teams to maintain payroll integrity.
Education
Bachelor of Arts - Business Administration
Auburn University At Montgomery
Montgomery, AL10-2026
Skills
- Loan processing expertise
- Commercial lending knowledge
- Compliance with regulations
- Credit analysis capabilities
- Loan coordination
- Support in underwriting
- Underwriting support
- Proficient in Microsoft Excel
- Management of records
- Payroll administration skills
- Strong financial literacy
- Exceptional customer service
Timeline
Lending Assistant
River Bank and Trust
05.2023 - Current
Office Assistant
The Pediatric Clinic
2022 - 2023
EVV/Authenticare Specialist
Help At Home Health Care
2017 - 2022
Bachelor of Arts - Business Administration
Auburn University At Montgomery