Jessica Medina
Hammond ,IN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
Paleteria
08.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Babysitter
Self-employed
01.2014 - 04.2019
- Supervised children on playground to help develop physical and social skills.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
No Degree -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Business Administration
- Strategic Planning
- Performance Management
- Workforce Management
- Team Leadership
- Customer Service
- Schedule Management
- Hiring and Training
- Positive Attitude
- Teamwork and Collaboration
- Scheduling and Coordinating
- Shift Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Manager
Paleteria
08.2022 - Current
Babysitter
Self-employed
01.2014 - 04.2019
No Degree -
Ivy Tech Community College of Indiana