Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Mendibles

Prescott Valley,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accuracy-driven writer with over 10 years of diversified experience creating high-quality content. Executes content and digital strategies with oversight of editorial calendar and content mix for successful engagement. Works very well independently and excellent with time management and meeting deadlines without incident.

Overview

13
13
years of professional experience

Work History

Editorial Assistant

Loogle Leads
01.2023 - Current
  • Proofread manuscripts and other forms of copy for general grammatical correctness.
  • Coordinated research activities for material development.
  • Organized material, determined area of emphasis and wrote according to prescribed editorial style and format standards.
  • Assisted with layout work to meet aggressive production schedules.
  • Proofread my own articles and projects.
  • Utilize search engine optimization (SEO) to guide team members in creating topics of interest.
  • Stay informed about current events and news to suggest new content.

Insurance Biller

Tri-Vector Medical Billing
08.2022 - 09.2023
  • Accurately assigned diagnostic and procedural codes to medical records, ensuring compliance with ICD-10 and CPT coding guidelines
  • Conducted thorough audits of medical documentation to identify coding discrepancies and rectify errors promptly, maintaining a 98% accuracy rate
  • Processed and submitted insurance claims, including Medicare and private insurers, resulting in a 15% reduction in claims denial rates
  • Collaborated with healthcare providers and physicians to clarify coding-related queries, promoting effective communication and reducing claim rejections.

Sales Development Representative

Televerde
07.2019 - 05.2022
  • Develop and cultivate long-term revenue streams and achieve client goals by designing/executing individualized customer demos to strengthen key relationships
  • Extract, prepare, and deliver sales forecasts and activity reports to highlight key findings to stakeholders, resulting in superior customer service for key accounts and continuous growth in account activity
  • Develop relationships with new customers by identifying key decision-makers, thereby continuously increasing revenue generation opportunities and pipeline expansion
  • Support Account Executives and key sales partners by conducting discovery calls, scheduling appointments, and preparing detailed call summaries, enabling AEs to further develop organizational pipeline and generate revenue.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Achieved and exceeded monthly and annual sales targets.

Content Writer

Mediaworx
03.2017 - 07.2019
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Completed thorough research into assigned topics.
  • Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
  • Reviewed content specifications to meet deadlines and quality requirements

Freelance Content Writer

Insight Global
01.2015 - 01.2017
  • Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
  • Utilized feedback from clients and colleagues to improve content quality.
  • Worked with teams of designers, editors and marketers to create content for client campaigns.
  • Collaborated with illustrators and photographers to enhance content.

Registered Nurse

Eastern NM Medical Center
08.2013 - 06.2015
  • Delegated assignments and duties to CNA’s for enhanced care provision and workflow management, thereby improving process efficiency and teamwide time management
  • Complete admission history, physical assessment, and provide follow up care for incoming patients
  • Inventory nursing supply, order toward replenishment, manage usage to prevent fraud and waste
  • Administer medications, monitor respiratory therapies, monitor diabetic patient insulin to ensure patient well-being, health, and safety
  • Complete general daily rounds and periodic wellness checks of assigned caseload
  • Provide inpatient care with patient ratio of 7:1 as part of a 162-bed facility.

Registered Nurse

Good Samaritan Society
08.2010 - 08.2012
  • Dedicated to provision of quality care toward improved outlook, mobility, and enhanced wellness in final years
  • Consulted and coordinated with health care team members to assess, plan, implement and evaluate patient care plans to ensure the highest quality care to patients through end of life
  • Effectively communicated with geriatric patients to gain insight into personal health complaints to develop highly individualized care plans
  • Liaised with families regarding geriatric patient wellness, condition, behaviors, treatment plans, and acute needs
  • Ensured nutritional intake and balance of individual patient to prevent malnutrition, weight loss, and extend life
  • Prepared and administered medications using extreme attention to detail and precision and assessed for adverse effects
  • Handled care, safety, and long-term health plans for 15+ patients.

Education

Bachelor of Science - Journalism

Liberty University
Lynchburg, VA
12.2024

Associate of Applied Science - Nursing

Yavapai College
Prescott, AZ
05.2009

Skills

  • Proficient in Microsoft Excel, creating and managing spreadsheets
  • Experienced with Salesforce for customer relationship management
  • Skilled in using SaaS (Software as a Service) tools for remote collaboration
  • Proven ability to work independently and meet deadlines in a remote environment
  • Exceptional communication skills for maintaining customer satisfaction while working remotely
  • Increased customer satisfaction ratings by 20% through proactive support and issue resolution
  • Processed 500 data entries daily with 99% accuracy in medical billing and coding
  • Technical Writing
  • Social Media
  • Content Development
  • Creative Writing
  • Proofreading
  • Journalism
  • Content Editing
  • Attention to Detail
  • APA Style
  • Fact-Checking
  • Critical Thinking

Timeline

Editorial Assistant

Loogle Leads
01.2023 - Current

Insurance Biller

Tri-Vector Medical Billing
08.2022 - 09.2023

Sales Development Representative

Televerde
07.2019 - 05.2022

Content Writer

Mediaworx
03.2017 - 07.2019

Freelance Content Writer

Insight Global
01.2015 - 01.2017

Registered Nurse

Eastern NM Medical Center
08.2013 - 06.2015

Registered Nurse

Good Samaritan Society
08.2010 - 08.2012

Bachelor of Science - Journalism

Liberty University

Associate of Applied Science - Nursing

Yavapai College
Jessica Mendibles