Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Mendoza

San Jose,CA

Summary

Motivated and compassionate Communications major with over 3 years of experience in education support and customer service. Skilled in student outreach, attendance management, and front-desk operations. Known for strong communication, organizational skills, and the ability to build positive relationships with diverse individuals. Seeking to apply these strengths in a dynamic role while continuing academic advancement. Open to relocation.

Overview

3
3
years of professional experience

Work History

Attendance Liaison

San Jose Unified School District
San Jose, CA
03.2023 - Current
  • Identified and addressed student attendance issues through data, referrals, and outreach.
  • Conducted phone calls, home visits, and meetings with families to improve attendance.
  • Educated families on truancy laws and consequences of chronic absenteeism.
  • Maintained detailed records and reports in line with district policies.
  • Partnered with school staff and participated in SARB and DA mediations to support student success.

Assistant Manager

Oak and Honey Salon
San Jose, CA
07.2022 - 02.2023
  • Welcomed and assisted clients, providing a friendly and professional front-desk experience.
  • Scheduled hair appointments using POS system.
  • Managed phone and email communications, ensuring timely and clear responses.
  • Promoted and sold salon merchandise to increase client retention and revenue.
  • Maintained appointment calendars for barbers.
  • Oversaw the salon’s Instagram account to promote services and engage clients.
  • Performed light cleaning to maintain a clean and inviting environment

Education

Bachelor of Arts - Communications

San Jose State University
San Jose, CA
05-2026

Associate of Arts - Communications

San Jose City College
San Jose, CA
06-2024

Skills

  • Verbal & Written Communication
  • Active Listening
  • Public Speaking & Presentation
  • Interpersonal Communication
  • Conflict Resolution
  • Audience Engagement
  • Professional Email & Phone Etiquette

References

References available upon request.

Timeline

Attendance Liaison

San Jose Unified School District
03.2023 - Current

Assistant Manager

Oak and Honey Salon
07.2022 - 02.2023

Bachelor of Arts - Communications

San Jose State University

Associate of Arts - Communications

San Jose City College

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