Jessica Meyer
Ocala,FL
Summary
Ambitious Receptionist and Customer Service Representative with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Student Ambassador
Rasmussen University
Ocala, FL
11.2023 - Current
- Greet guests at the university entrance and directed them to appropriate areas of the campus.
- Answer incoming calls from prospective students inquiring about admissions requirements and deadlines.
- Proctor nursing exams.
- Scan, copy, and deliver professor and student material for courses.
Customer Service Representative
American Logistics Company
Ocala, FL
11.2021 - 09.2023
- Receive inbound calls and make outbound service calls, assess the customer’s transportation needs, and assist appropriately
- Trouble-shoot and problem solve situations that may be outside standard procedures.
- Followed up on pending tasks until completion.
- Reviewed, corrected or deleted data, verifying customer and account information.
Receptionist
AP Motor Sales
Anthony, FL
02.2020 - 05.2021
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Processed payments and updated accounts to reflect balance changes.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Certificate - Medical Administrative Assistant
Rasmussen University
Ocala, FL06-2024
Associate of Science - Health Information Technology
Rasmussen University
Ocala, FL06-2018
Certificate - Medical Coding And Billing
Rasmussen University
Ocala, FL06-2017
Skills
- Data Entry
- Time Management
- Scheduling Appointments
- Multi-Line Telephone Systems
- Office Administration
- Multitasking and Prioritization
- Tech-Savvy
- Meticulous and Organized
Timeline
Student Ambassador
Rasmussen University
11.2023 - Current
Customer Service Representative
American Logistics Company
11.2021 - 09.2023
Receptionist
AP Motor Sales
02.2020 - 05.2021
Certificate - Medical Administrative Assistant
Rasmussen University
Associate of Science - Health Information Technology
Rasmussen University
Certificate - Medical Coding And Billing
Rasmussen University
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