Jessica Meyer
Nashua,NH
Summary
Dynamic and results-oriented student with a proven track record in delivering exceptional customer service and improving customer satisfaction. Skilled in upselling and excellent communication, adept at problem-solving and adapting to diverse groups. Demonstrated ability to enhance team efficiency and drive revenue growth through strategic upselling and customer engagement.
Overview
3
3
years of professional experience
Work History
Waitress/Server
A&B Burgers
09.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress/Server
Lui Lui Restaurant
05.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Licensed Nursing Assistant
Hunt Community
09.2022 - 05.2023
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
- Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Sales Associate
Hollister.Co
04.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Science - Marketing
Endicott College
Beverly, MA05-2027
High School Diploma -
Nashua High School South
Nashua06-2023
Skills
- Strong multitasking
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Social Media Marketing Abilities
Timeline
Waitress/Server
A&B Burgers
09.2024 - Current
Waitress/Server
Lui Lui Restaurant
05.2024 - Current
Licensed Nursing Assistant
Hunt Community
09.2022 - 05.2023
Sales Associate
Hollister.Co
04.2022 - 10.2022
Bachelor of Science - Marketing
Endicott College
High School Diploma -
Nashua High School South
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