Jessica Miguel
Jupiter,FL
Summary
Diligent Overnight Stocker committed to helping retailers keep operations moving smoothly. Productive and flexible individual. Recognized as valued team member with outstanding responsibility and communication.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy, Retail
Jupiter, FL
12.2022 - Current
- Verified accuracy of medication labels before they were dispensed to customers.
- Provided education materials about medications to patients upon request.
- Received payment from customers and processed credit card transactions when necessary.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Restocked shelves with new supplies of medications as needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Organized work areas so that everything was easily accessible when needed.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Verified prescriptions and drug labels, documents and packages.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
Overnight Freight Team Associate
The Home Depot Inc
Palm Beach Gardens, FL
02.2022 - 08.2022
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up boxes and related trash from sales floor.
- Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
- Picked and packed required merchandise from storage areas and delivered to sales floors.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Identified and quickly handled spill clean-up.
- Used GIS software to locate merchandise in inventory for shelf restocking.
- Followed instructions to properly arrange merchandise items.
- Checked shelves in department to determine replenishment needs.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Assisted customers with product, promotion and policy information.
- Assessed floor displays to restock merchandise.
- Prepared products by adding tags and readying pallets for restocking.
Housekeeper
Cleveland Clinic
Stuart, FL
06.2021 - 11.2021
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used cleaning chemicals following proper guidelines.
- Followed safety procedures when handling materials and discarding waste.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
Lawn Spray Technician
The Loxahatchee Club
Jupiter, FL
06.2018 - 04.2019
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Applied chemicals to control weeds, reduce insect infestation and maintain soil fertility.
- Fertilized and mulched flower beds for healthy and attractive plants.
- Monitored plant health following fertilization applications.
- Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
- Answered customer questions regarding care and general knowledge of landscape.
Education
High School Diploma -
South Fork High School
Stuart, FL05.2017
Skills
- Organization and Prioritization
- Clear Communication
- Safety Compliance
- Basic Mathematics
- Tri-Lingual (English, Spanish, Q'anjob'al Maya)
- Drug safety
- Insurance reconciliation
- Billing support
- Proper labeling
- Drug classification
- Resolving customer issues
- Interpreting orders
- Insurance verification
- Medication dispensing
- Insurance billing
- Ordering and stocking medications
- Medication labels
- Receiving incoming supplies
- Workflow optimization
- Patient confidentiality
- Team collaboration
- Interpreting and processing medication orders
- Labeling accuracy
- Medicare and medicaid process
- FDA drug safety guidelines
- Updating medication histories
- Labeling prescriptions
- HIPAA
- Prescription filling
- Processing payments
- FDA and HIPAA compliance
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
CVS Pharmacy, Retail
12.2022 - Current
Overnight Freight Team Associate
The Home Depot Inc
02.2022 - 08.2022
Housekeeper
Cleveland Clinic
06.2021 - 11.2021
Lawn Spray Technician
The Loxahatchee Club
06.2018 - 04.2019
High School Diploma -
South Fork High School