Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Hi, I’m
Jessica Miller
Byhalia,MS
Summary
Overview
4
years of professional experience
1
Certification
Work History
Federal ExpressMemphis, TN
Team Leader
02.2020 - Current
Job overview
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
I lead a team of 12 people to load and unload aircraft safely in a timely manner.
Education
Phlebotomy Training SpecialistMemphis, TN
Certified Phlebotomist from Phlebotomy
03.2024
University Overview
Northwest Byhalia, MS
GED
02.2023
University Overview
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- Staff Training
- Coaching and Mentoring
- Safety
Certification
- Phlebotomy
Timeline
Team Leader
Federal Express
02.2020 - Current
Phlebotomy Training Specialist
Certified Phlebotomist from Phlebotomy
Northwest
GED