Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Miller

Denver,CO

Summary

Experienced service professional with years of childcare, customer service, camp counselor, travel and outdoor education experience.

Twenty plus years of childcare professional for families and camps.

Housekeeping for conference centers, camps and an overseas ministry in Lancaster, England for one year.

Outdoor Education Instructor. Bailey, Co. Durango, Co.

Overview

16
16
years of professional experience

Work History

Phlebotomist

American Red Cross
Des Moines, IA
03.2024 - 03.2025
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Interacted with patients to gather and record data prior to blood draws.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.

Family Nanny

Haupt Family
Lakewood, CO
03.2022 - 11.2023
  • Provided full-time care for two children ages two -five years old.
  • Took initiative in researching new ways to engage the children through educational activities outside of the home setting.
  • Created daily routines that included naps, meals and playtime.
  • Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
  • Transported children to school functions or appointments as needed.
  • Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.

Family Nanny

Carter
Boulder, CO
08.2020 - 04.2021
  • Provided Full-time care for two children ages one -four years old.
  • Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
  • Set up a safe learning environment with developmentally appropriate toys and materials.
  • Created daily routines that included naps, meals and playtime.
  • Accompanied family vacations to provide nonstop childcare services.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.

Housekeeping Supervisor

YMCA of the Rockies - Snow Mountain Ranch
Granby, CO
11.2019 - 01.2020

Responsible for driving team members to cabins and hotel rooms daily.

Assigned tasks to team members and help with scheduled cleaning responsibilities.

  • Supervised and supported housekeeping personnel to maximize quality of service and performance.

Expedition Leader Program

Pure Exploration
06.2019 - 09.2019

The Expedition Leader Program was a 12 week global immersion program incorporating training, overland travel and qualifications.

The program was designed to produce well rounded entry level Expedition Leaders for the adventure tourism industry, as well as building self awareness, confidence and group dynamic skills that are transferable into other work and life scenarios.

Three months, two continents, six countries, three service projects and four treks.

Family Nanny

Four Families
Denver, CO
06.2013 - 05.2019
  • Provided full-time care for children ages ranging from three months - six years old.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Planned fun excursions to enhance physical abilities and expose children to simulating, educational activities.
  • Assisted with daily meal preparation and feeding of children.
  • Organized outings to parks, museums and other educational places.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.

Barista Shift Supervisor

Starbucks
Denver, CO
08.2009 - 04.2013
  • Supervised team of up to five employees in cafe establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Prepared more than one hundred drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.

Education

High School Diploma -

Home Schooled
Arvada, CO
05.2003

Skills

  • Exceptional customer service
  • Punctual
  • Reliable
  • Supervision and training
  • Exceptional organizational skills
  • Trustworthy
  • Strong work ethic
  • Good leader

Timeline

Phlebotomist

American Red Cross
03.2024 - 03.2025

Family Nanny

Haupt Family
03.2022 - 11.2023

Family Nanny

Carter
08.2020 - 04.2021

Housekeeping Supervisor

YMCA of the Rockies - Snow Mountain Ranch
11.2019 - 01.2020

Expedition Leader Program

Pure Exploration
06.2019 - 09.2019

Family Nanny

Four Families
06.2013 - 05.2019

Barista Shift Supervisor

Starbucks
08.2009 - 04.2013

High School Diploma -

Home Schooled