JESSICA MILLON
Seattle,WA
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Escrow Assistant
Old Republic Title
Seattle, WA
01.2017 - Current
- Served as the main point of contact of communication between all parties involved in a Real Estate transaction.
- Assisted in the processing of the finalization of Real Estate deals, both purchases and refinances.
- Ensuring the property's title is clear; undertaking the process of legal paperwork needed to close the transaction.
- Preparing final closing documents for the transaction.
- Managed the timely collection and disbursement from escrow accounts.
- Lastly I was part of a high producing team Top 3 in the Western division of our nationwide company, with the ability to work in a fast paced atmosphere and adhere to aggressive timelines.
Escrow Processor
STEWART TITLE
Bellevue, WA
01.2015 - 01.2016
- Worked quickly due to fast pace of the industry and adherence to banker hours as well as reacted quickly to unforeseen circumstances throughout mortgage process.
- Worked hand in hand with my Title division to ensure a clear Title upon sale transfer.
- Mortgage & Title Services Process and quality check all documents from lenders and attorneys for accuracy.
- Prepare title company closing documents in timely and professional manner.
- Ensure complete and accurate packages are submitted for approval.
- Worked to build strong partnerships with local lenders, realtors, attorneys.
- Ordered all payoffs involved in transactions, property tax certificates, HOA resale certificates, and municipality lien status, / and or release.
- Assisted all closers in the funding and disbursement process, ensuring all parties received correct disbursements.
- Balanced escrow files for disbursement of funds.
- Assisted home buyers and home sellers in the proper execution of loan documents and transfer of ownership documents.
Seattle CAC, DSCR Customer Relationship Manager II
BANK OF AMERICA
Seattle, WA
01.2013 - 01.2015
- Liaison for the Office of the President and CEO; Washington State division.
- Met directly with customers whose loans were escalated to the CEO's office.
- Traveled across the State of Washington to meet with customers on a face to face basis.
- Worked with Washington State Attorney general in implementing the Washington Senate Bill 5810 to all our customers.
- Provided 30-day turnaround modifications to our customers.
Senior Collector
Countrywide Home Loans/Bank of America
Simi Valley, CA
01.2009 - 01.2013
- Worked directly with our Investors, Mortgage Insurance companies, AVP's and VP's to get the short sale approved.
- Managed loans and investor portfolios, during the transitional process of corporations.
- Saved the company thousands of dollars per transaction in approving only what was in the best interest of my company.
- Skillfully communicated directly with realtors and homeowners within a timely manner to provide world-class service.
Sales Associate
WASHINGTON MUTUAL
Stevenson Ranch, CA
01.2006 - 01.2008
- Served as executive primary liaison to customers and ensured a consistently positive customer experience.
- Meeting monthly large goal production set by company standards.
- Provided nationwide loan servicing to new and existing customers.
- Executing and processing loan paperwork such as closing documents in a timely manner.
California Realtor/Brokers Assistant
MISSION REAL ESTATE
Palmdale, CA
01.2002 - 01.2006
- Successfully guided homebuyers and sellers through the sale and purchase of properties.
- Promoted listings through advertisement, such as open houses, brochures and participation of multiple websites to profitably market the home.
- Presented and negotiated offers for considerations for our clients best interest.
- Office and transaction management of up to 20 Agents.
- Top Sales associate for 2005.
Education
Bachelor's Degree - business administration
University of Southern California
Los Angeles, CAAcademic Diploma -
Sierra Vista High School
Baldwin Park, CA 09.1999 - 06.2002
Skills
- Bilingual
- Communication Skills
- Critical Thinking Skills
- Problem Solving Skills
- Project Management Skills
- Entrepreneurial
- Managing an office
- Confident presence
- Notary Public
- Detailed Oriented
- Ability to work in a Fast paced environment
- Sales Skills
- Strong Work Ethic
- High professional standard and integrity
- MS Office
- Skilled in Real Estate Sales
- Extensive customer service experience
- Monitor workspace savvy
- Result Driven
Certification
Notary Public, 10/2028
Timeline
Escrow Assistant
Old Republic Title
01.2017 - Current
Escrow Processor
STEWART TITLE
01.2015 - 01.2016
Seattle CAC, DSCR Customer Relationship Manager II
BANK OF AMERICA
01.2013 - 01.2015
Senior Collector
Countrywide Home Loans/Bank of America
01.2009 - 01.2013
Sales Associate
WASHINGTON MUTUAL
01.2006 - 01.2008
California Realtor/Brokers Assistant
MISSION REAL ESTATE
01.2002 - 01.2006
Academic Diploma -
Sierra Vista High School
09.1999 - 06.2002
Bachelor's Degree - business administration
University of Southern California