Summary
Work History
Education
Skills
Timeline
Generic

Maricela Melgoza Andrade

Bakersfield,CA

Summary

A seasoned Escrow Assistant, I excelled at Lennar Title Inc., where my expertise in document review and bilingual communication significantly enhanced client satisfaction. My ability to manage multiple tasks with precision and a customer-centric approach led to the successful closing of numerous transactions, fostering trust and loyalty among clients.

Work History

Escrow Assistant

Lennar Title Inc.
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.
  • Prepared estimated closing statements for buyer and seller.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Enhanced client satisfaction by delivering timely and accurate escrow services.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.

Education

Diploma - General Studies

San Fernando High School
San Fernando, CA
06.1989

Skills

  • File management
  • Escrow knowledge
  • Document review
  • Bilingual (spanish)
  • Accuracy and precision
  • Data entry proficiency
  • Deadline oriented
  • Customer service
  • Time management
  • Attention to detail
  • Clerical support
  • Regulatory compliance

Timeline

Escrow Assistant

Lennar Title Inc.

Diploma - General Studies

San Fernando High School
Maricela Melgoza Andrade