Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Jessica Miranda

Jessica Miranda

Garden Grove,CA

Summary

Dedicated professional with expertise in customer service and safety compliance. Proven ability to resolve conflicts effectively while enhancing guest experiences. Strong collaboration skills in team settings and event planning. Committed to leveraging experience to boost customer satisfaction and engagement.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Ride Operator

Adventure City
Stanton, California
07.2025 - Current
  • Operated rides safely while ensuring guest compliance with safety regulations.
  • Monitored ride equipment and reported any malfunctions to maintenance staff.
  • Assisted guests with boarding and disembarking from rides efficiently.
  • Provided excellent customer service by answering questions and addressing concerns.
  • Conducted routine safety checks before each ride operation shift commenced.
  • Monitored guest behaviour while riding attractions.
  • Provided customer service to guests in a friendly manner.

Party Host

Adventure City
Stanton, California
10.2024 - Current
  • Organized birthday parties and events for children at Adventure City.
  • Set up and decorated party areas to create festive atmospheres for guests.
  • Communicated effectively with parents to address questions and concerns promptly.
  • Maintained cleanliness of event spaces before, during, and after parties.
  • Collaborated with team members to deliver exceptional guest experiences at events.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Handled payments made by customers for services rendered during parties.
  • Implemented safety protocols to ensure a secure environment for all attendees.
  • Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.

Food Court Cashier

Adventure City
Stanton, California
10.2024 - Current
  • Processed customer transactions efficiently at busy food court registers.
  • Maintained cleanliness and organization of the cashier area during shifts.
  • Handled cash, credit, and mobile payment transactions accurately.
  • Collaborated with team members to ensure timely service during peak hours.
  • Resolved customer complaints and issues promptly and professionally.
  • Trained new cashiers on register operations and customer service protocols.
  • Maintained cleanliness of work area, including wiping counters and taking out the trash.
  • Provided excellent customer service by answering questions about menu items or special promotions being offered that day.
  • Checked expiration dates on products to ensure freshness of food items served to customers.

Camp Counselor

Bolsa Grande High School
Garden Grove, California
08.2025 - 08.2025
  • Supervised campers during activities to ensure safety and engagement.
  • Implemented conflict resolution strategies to maintain a positive environment.
  • Monitored camper behavior to promote a respectful community atmosphere.
  • Established and built relationships with campers to ease fears in new environment.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Tracked attendance, checking off present individuals.
  • Recognized and implemented safety standards to minimize incidents or accidents.
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.

Education

High School Diploma -

Bolsa Grande High School
Garden Grove, CA
05-2025

Associate of Science -

Orange Coast College
Costa Mesa, CA

Skills

  • Customer service
  • Team collaboration
  • Event planning
  • Safety compliance
  • Conflict resolution
  • Cash handling
  • Effective communication
  • Team Training
  • Multitasking Abilities
  • Employee training
  • Organizational skills

Certification

  • Food Handlers

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Camp Counselor

Bolsa Grande High School
08.2025 - 08.2025

Ride Operator

Adventure City
07.2025 - Current

Party Host

Adventure City
10.2024 - Current

Food Court Cashier

Adventure City
10.2024 - Current

High School Diploma -

Bolsa Grande High School

Associate of Science -

Orange Coast College

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