JESSICA MONROY
Norwalk
Summary
Compassionate and dedicated new graduate nurse committed to developing clinical skills and delivering high-quality patient care. Proven experience in professional communication and customer service, emphasizing the importance of building strong connections with patients and collaborating effectively with interdisciplinary teams. Passionate about fostering a supportive learning environment that enhances patient outcomes and team dynamics. Eager to contribute to a healthcare setting that values empathy, teamwork, and continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
Buena Park Nursing Center
12.2025 - Current
- Administered medications, including IVs, to an average of 10 patients daily, following physician orders and utilizing electronic health records for accurate documentation.
- Monitored patients' vital signs and symptoms, documenting significant changes using electronic health records for timely medical interventions.
- Performed routine and focused patient assessments and documented findings.
- Communicate patient concerns and updates to charge nurse and interdisciplinary team.
Operations Associate
Kohls Cerritos
01.2023 - 01.2025
- Managed multiple tasks simultaneously in a fast-paced retail environment, demonstrating strong organizational and time-management skills.
- Maintained calm and professionalism during high-stress periods, effectively de-escalating situations and ensuring positive customer experiences.
- Utilized problem-solving skills to resolve customer inquiries or complaints efficiently, fostering customer satisfaction and loyalty.
Ophthalmic Technician
Excel Laser Vision & DLP eye Group
01.2020 - 01.2023
- Updated patient charts with current information regarding medications, allergies, and medical history, ensuring accurate electronic health records.
- Demonstrated effective communication skills when interacting with patients regarding their vision, addressing concerns and providing clear explanations.
- Performed comprehensive ophthalmic assessments, including visual acuity tests, refraction, and tonometry measurements, to assist in diagnosing and managing eye conditions.
Education
Bachelor of Science in Nursing - Nursing
WESTERN GOVERNORS UNIVERSITY
01.2027
Associate Degree in Nursing - Nursing
SANTA ANA COLLEGE
01.2025
Skills
- Effective therapeutic communication
- Patient education
- Collaborative teamwork
- Conflict resolution strategies
- EHR and Point click care
- Clear communication
Certification
- ACLS
- BLS
Languages
Spanish
Professional Working
Timeline
Registered Nurse
Buena Park Nursing Center
12.2025 - Current
Operations Associate
Kohls Cerritos
01.2023 - 01.2025
Ophthalmic Technician
Excel Laser Vision & DLP eye Group
01.2020 - 01.2023
Associate Degree in Nursing - Nursing
SANTA ANA COLLEGE
Bachelor of Science in Nursing - Nursing
WESTERN GOVERNORS UNIVERSITY