JESSICA MONTENEGRO
Miami,FL
Summary
Detail oriented and quick learner, with the ability to apply knowledge to daily work as well as to motivate, coordinate, and organize workload.
Overview
14
14
years of professional experience
Work History
Sales Associate
Pupulus Financial
03.2013 - Current
- Processed daily transactions, including deposit, withdrawals, money transfers, loan payments, and loan origination.
- Help customers to open new checking accounts and set up their online profiles.
- Assisted clients with various questions and concerns related to their accounts or loans.
Coordinator Event Assistant
FilmGate Miami
03.2024 - Current
- Responsible for the operational aspects of the event to ensure its smooth execution from its beginning to its end.
- Collaborate and assist the public at the event providing orientations and guidance if needed.
- Back up photographer of the event.
Office Manager
House Group LLC
10.2012 - 12.2012
- Responsible for answering the phone, coordinating payments and appointments.
- Providing clients with detailed reports and balance sheets regarding their investments.
- In charge of creating computer presentations and flyers prior to each meeting.
- Studied and passed the Real Estate Sale Associate Pre - License Course.
Legal Assistant
Mendez Law Offices
01.2012 - 09.2012
- Responsible for opening new files and collecting post filing documents prior to the hearing date.
- Provide clients with answers, status and explanations regarding their cases.
- Responsible for assisting and coordinating the lawyer’s phone calls and appointments.
Education
Graduate Certificate - Medical Biller and Coding
Florida Career College
Miami, FL10.2024
CAM and Realtor Certification
Gold Coast Schools
Miami, FL01.2012
No Degree - Fine Arts
Miami-Dade College
Miami, FL01-2010
Mass Communication & Journalism
Universidad Centro Americana
Managua, Nicaragua01.2001
Skills
- Fluent in Spanish and English
- Capable of remaining calm and professional under high stress situations
- Twenty years experience in varied customer service roles
- Resourceful problem solver
- Team Worker
- Computer literate: Office XP, Windows XP, Ms Outlook, PowerPoint, Word and Excel
- Multitasking and organization
- Decision-making
- Relationship building
- Discretion and confidentiality
- Recordkeeping
- Project assistance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Coordinator Event Assistant
FilmGate Miami
03.2024 - Current
Sales Associate
Pupulus Financial
03.2013 - Current
Office Manager
House Group LLC
10.2012 - 12.2012
Legal Assistant
Mendez Law Offices
01.2012 - 09.2012
CAM and Realtor Certification
Gold Coast Schools
Mass Communication & Journalism
Universidad Centro Americana
Graduate Certificate - Medical Biller and Coding
Florida Career College
No Degree - Fine Arts
Miami-Dade College