Martin Gaibor
Miami,FL
Summary
Results-driven professional with extensive hands-on experience in fostering collaboration across all organizational levels to achieve business and financial objectives. Proven track record in streamlining processes, delivering exceptional customer service, and enhancing overall productivity. Engaging communicator equipped with strong interpersonal skills, adept at cultivating and maintaining key relationships with clients and colleagues. Committed to driving success through effective teamwork and strategic problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
TransUnion
12.2022 - Current
- Developed and implemented strategic sales plans to maximize account growth and customer retention.
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
- Developed sales presentations that effectively communicated product value propositions to potential clients.
- Managed sales pipeline, ensuring timely follow-ups with prospects.
- Utilized CRM systems for tracking customer interactions and optimizing sales processes.
Sales Development Representative
TransUnion
03.2022 - 12.2022
- Generated qualified leads through extensive research and targeted outreach strategies.
- Identified and pursued new business opportunities through market research and lead generation.
- Developed and maintained relationships with clients to drive long-term engagement and retention.
Personal Banking Assistant
Davivienda Bank
07.2021 - 12.2021
- Conducted compliance audits to identify and mitigate risks within operational processes.
- Conducted thorough customer due diligence to ensure compliance with regulatory requirements.
- Analyzed and verified customer information using advanced KYC tools and databases.
- Assisted in maintaining compliance with banking regulations to ensure operational integrity.
Finance Internship
VISA / Diners Club International
06.2018 - 08.2018
- Assisted in analyzing transaction data to identify trends and improve customer satisfaction.
- Collaborated with team members to streamline operational processes, enhancing efficiency across departments.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
Education
BBA - Finance
Florida International University
Miami, FL12-2022
Skills
- Prospecting & Lead Generation
- Cold Calling / Outbound Sales
- CRM Proficiency
- Product Demonstrations
- Negotiation & Closing Techniques
- Client Relationship Building
- Pipeline Management
- Relationship Building and Management
Certification
Microsoft Office Excel
Languages
English and Spanish
Timeline
Account Executive
TransUnion
12.2022 - Current
Sales Development Representative
TransUnion
03.2022 - 12.2022
Personal Banking Assistant
Davivienda Bank
07.2021 - 12.2021
Finance Internship
VISA / Diners Club International
06.2018 - 08.2018
BBA - Finance
Florida International University